Automotive Parts Advisor

Executive Volkswagen; North Haven (CT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Career advancement

Training and development

Paid Holidays & PTO

Health benefits

Life Insurance

401K with company match

Employee discounts

Job summary

Executive Volkswagen in North Haven, CT is seeking an Experienced Automotive Parts Advisor to join our team. You will manage parts inventory, assist customers, and coordinate with service technicians to keep the repair process flowing.

This role offers career advancement, ongoing training, and comprehensive health, dental, and vision benefits, plus paid holidays, PTO, and a 401K with company match. We foster a family‑oriented environment where employees can grow and thrive.

Qualifications

• Previous parts advisor or parts counter experience is preferred.
• Understanding of basic automotive components and systems.
• Automotive dealership service experience is a plus.
• Automotive certifications are a plus.
• Must have a valid driver’s license in your state of residence.

Responsibilities

• Assist customers in identifying and purchasing the correct parts for their vehicles.
• Use electronic catalogs and software systems to locate part numbers and check availability.
• Monitor stock levels, receive shipments, and organize parts in storage areas.
• Place orders for out-of-stock parts and follow up on delivery timelines.
• Provide service technicians with the correct parts for repairs and maintenance.
• Handle returns, exchanges, and warranty claims for defective or incorrect parts.
• Maintain accurate records of parts transactions, inventory, and customer interactions.
• Coordinate with suppliers, service advisors, and other dealership departments.

Skills

Parts counter experience

Automotive components knowledge

Dealership service experience

Automotive certifications

Valid driver’s license

Job description

Experienced Automotive Parts Advisor

Executive Volkswagen

Executive Auto Group has proudly served our customers for over 50 years, building a reputation for integrity, stability, and exceptional customer service. One of our greatest strengths is our people many of our managers and long‑tenured team members have been with the company for over 20 years, creating a supportive, family‑oriented work environment where employees can grow and thrive.

We are currently seeking an Experienced Parts Counter Person at Executive Volkswagen to join our growing team.

What We Offer:

• Opportunities for career advancement within our expanding operation
• Continuous training to keep your skills sharp
• Paid Holidays & PTO to maintain a healthy work-life balance
• Competitive pay
• Comprehensive health, dental, and vision benefits
• Paid Life Insurance for peace of mind
• 401K with a company match for your financial security
• Employee discounts on automotive products and services

What You’ll Do:

As a Parts Advisor at Executive Volkswagen, you will play an integral role in ensuring the smooth operation of the service and repair departments. Your primary responsibility is to manage the inventory and supply of automotive parts, serving as a key link between service technicians, customers, and parts suppliers.

• Assist customers in identifying and purchasing the correct parts for their vehicles
• Use electronic catalogs and software systems to locate part numbers and check availability
• Monitor stock levels, receive shipments, and organize parts in the storage area
• Place orders for parts not in stock and follow up on delivery timelines
• Provide service technicians with the correct parts needed for vehicle repairs and maintenance
• Handle returns, exchanges, and warranty claims for defective or incorrect parts
• Maintain accurate records of parts transactions, inventory, and customer interactions
• Coordinate with suppliers, service advisors, and other dealership departments

Keys to Success:

• Previous parts advisor or parts counter experience (preferred)
• Understanding of basic automotive components and systems
• Automotive dealership service experience (a plus)
• Any automotive certifications (a plus)
• Acceptable driving record and a valid driver’s license in your state of residence

Executive Auto Group is an equal opportunity employer. We prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.