Automotive Parts Advisor

Executive Auto Group; Wallingford, Northern (CT, KY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Career growth

Training

Paid holidays

Competitive pay

Health/dental/vision

Life insurance

401K with match

Employee discounts

Job summary

Executive Dodge Jeep Ram in Wallingford, CT, seeks an experienced Parts Advisor to manage inventory and assist customers in selecting the right parts for their vehicles. You will work between service technicians, customers, and suppliers to keep parts flowing smoothly.

Applicants should have prior parts counter experience, solid knowledge of automotive components, and a clean driving record. We offer career growth, comprehensive benefits, and a supportive team environment.

Qualifications

• Previous parts advisor or parts counter experience preferred.
• Understanding of basic automotive components and systems.
• Automotive dealership service experience a plus.
• Any automotive certifications a plus.
• Acceptable driving record and a valid driver’s license in your state of residence.

Responsibilities

• Identify and help customers locate the correct parts for their vehicles.
• Use electronic catalogs and software to locate part numbers and check availability.
• Monitor stock levels, receive shipments, and organize parts in storage.
• Place orders for out-of-stock parts and track delivery timelines.
• Provide technicians with the right parts for repairs and maintenance.
• Process returns, exchanges, and warranty claims for defective parts.
• Maintain accurate records of parts transactions, inventory, and customer interactions.
• Coordinate with suppliers, service advisors, and other departments.

Skills

Parts counter experience

Customer service

Inventory management

Communication skills

Tools

Electronic catalogs

Automotive software systems

Job description

Experienced Parts Counter Person

Executive Dodge Jeep Ram

Wallingford, CT.

Executive Auto Group has proudly served our customers for over 50 years, building a reputation for integrity, stability, and exceptional customer service. One of our greatest strengths is our people. Many of our managers and long‑tenured team members have been with the company for over 20 years, creating a supportive, family oriented work environment where employees can grow and thrive.

We are currently seeking an experienced Parts Advisor to join our growing team.

What We Offer:

• Opportunities for career advancement within our expanding operation
• Continuous training to keep your skills sharp
• Paid Holidays & PTO to maintain a healthy work-life balance
• Competitive pay
• Comprehensive health, dental, and vision benefits
• Paid Life Insurance for peace of mind
• 401K with a company match for your financial security
• Employee discounts on automotive products and services

What You'll Do:

As a Parts Advisor at Executive Dodge Jeep Ram, you will play an integral role in ensuring the smooth operation of the service and repair departments. Your primary responsibility is to manage the inventory and supply of automotive parts, serving as a key link between service technicians, customers, and parts suppliers.

• Assist customers in identifying and purchasing the correct parts for their vehicles
• Use electronic catalogs and software systems to locate part numbers and check availability
• Monitor stock levels, receive shipments, and organize parts in the storage area
• Place orders for parts not in stock and follow up on delivery timelines
• Provide service technicians with the correct parts needed for vehicle repairs and maintenance
• Handle returns, exchanges, and warranty claims for defective or incorrect parts
• Maintain accurate records of parts transactions, inventory, and customer interactions
• Coordinate with suppliers, service advisors, and other dealership departments

Keys to Success:

• Previous parts advisor or parts counter experience (preferred)
• Understanding of basic automotive components and systems
• Automotive dealership service experience (a plus)
• Any automotive certifications (a plus)
• Acceptable driving record and a valid driver’s license in your state of residence

Executive Auto Group is an equal opportunity employer. We prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.