Automotive Parts Advisor

Executive-Dodge-Jeep; Wallingford (CT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Career advancement

Training

Holidays & PTO

Competitive pay

Benefits package

Life insurance

401K with match

Employee discounts

Job summary

Executive Dodge Jeep Ram in Wallingford, CT is seeking an experienced Parts Advisor to join our growing team. You will manage inventory, assist customers, and coordinate with service technicians to ensure timely parts delivery.

We offer opportunities for advancement, ongoing training, paid holidays & PTO, comprehensive health/dental/vision benefits, life insurance, 401K with company match, and employee discounts. Competitive pay and a supportive work environment await.

Qualifications

• Experience as a parts advisor or parts counter preferred.
• Understanding of basic automotive components and systems.
• Familiarity with automotive dealership parts operations is a plus.

Responsibilities

• Assist customers in identifying and purchasing correct parts for vehicles.
• Use electronic catalogs and software to locate part numbers and check availability.
• Monitor stock levels, receive shipments, and organize parts storage.
• Place orders for out-of-stock parts and track delivery timelines.
• Provide service technicians with the right parts for repairs and maintenance.
• Handle returns, exchanges, and warranty claims for defective parts.
• Maintain accurate records of parts transactions, inventory and customer interactions.
• Coordinate with suppliers, service advisors and other departments.

Skills

Inventory management

Customer service

Parts identification

Interpersonal communication

Tools

Catalog software

Job description

Experienced Parts Counter Person

Executive Dodge Jeep Ram

Wallingford, CT.

Executive Auto Group has proudly served our customers for over 50 years, building a reputation for integrity, stability, and exceptional customer service. One of our greatest strengths is our people. Many of our managers and long-tenured team members have been with the company for over 20 years, creating a supportive, family-oriented work environment where employees can grow and thrive.

We are currently seeking an experienced Parts Advisor to join our growing team.

What We Offer:

• Opportunities for career advancement within our expanding operation
• Continuous training to keep your skills sharp
• Paid Holidays & PTO to maintain a healthy work-life balance
• Competitive pay
• Comprehensive health, dental, and vision benefits
• Paid Life Insurance for peace of mind
• 401K with a company match for your financial security
• Employee discounts on automotive products and services

What You'll Do:

As a Parts Advisor at Executive Dodge Jeep Ram, you will play an integral role in ensuring the smooth operation of the service and repair departments. Your primary responsibility is to manage the inventory and supply of automotive parts, serving as a key link between service technicians, customers, and parts suppliers.

• Assist customers in identifying and purchasing the correct parts for their vehicles
• Use electronic catalogs and software systems to locate part numbers and check availability
• Monitor stock levels, receive shipments, and organize parts in the storage area
• Place orders for parts not in stock and follow up on delivery timelines
• Provide service technicians with the correct parts needed for vehicle repairs and maintenance
• Handle returns, exchanges, and warranty claims for defective or incorrect parts
• Maintain accurate records of parts transactions, inventory, and customer interactions
• Coordinate with suppliers, service advisors, and other dealership departments

Keys to Success:

• Previous parts advisor or parts counter experience (preferred)
• Understanding of basic automotive components and systems
• Automotive dealership service experience (a plus)
• Any automotive certifications (a plus)
• Acceptable driving record and a valid driver's license in your state of residence

Executive Auto Group is an equal opportunity employer. We prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.