Parts Advisor (APS NV)

Anderson Auto Group; Reno (NV); On-site; USD 32,000 - 52,000; Full time

Job summary

Anderson Powersports in Reno, NV seeks a Parts Advisor to help customers select, modify, and accessorize their off-road vehicles, motorcycles, and snowmobiles. Great customer service and a passion for Powersports are essential.

You will build personalized accessory packages, assist at the counter, and maintain organized inventory in a fast-paced shop environment.

Qualifications

• High school diploma or equivalent.
• Prior sales or customer service experience preferred.
• Ability to read and comprehend instructions and product details.
• Strong communication skills and the ability to build relationships with customers.
• Bilingual a plus.
• Computer proficiency for researching parts and processing orders.
• Valid driver’s license with a clean driving record.
• Must be able to pass a drug screening and background check.

Responsibilities

• Assist customers in selecting the right parts and accessories for their Powersports vehicles.
• Maintain a strong knowledge of Powersports parts, compatibility, and functionality.
• Provide exceptional customer service by listening to clients’ needs and recommending solutions.
• Utilize merchandising skills to present and organize parts for easy customer access.
• Upsell and cross-sell accessories that complement customers’ purchases.
• Offer basic technical assistance or direct customers to additional resources.
• Keep inventory organized, manage orders, and maintain a tidy workspace.
• Think creatively to suggest unique customization options.
• Troubleshoot issues and find innovative solutions to meet customer needs.
• Clearly communicate product features and benefits to customers.

Skills

Sales experience

Communication

Customer relations

Bilingual (nice to have)

Reading product details

Computer literacy

Driver's license

Drug/background check compliant

Education

High school diploma or equivalent

Job description

Job Details: Job Location: JC Powersports NV - Reno, NV 89502, Parts Advisor – Anderson Powersports

Location: Reno, NV

Employment Type: Full-Time

Category: Automotive & Powersports Sales

About the Role

Are you passionate about Powersports and love helping customers customize their rides? Anderson Powersports in Reno, NV is seeking a Parts Advisor to assist customers in selecting, modifying, and accessorizing their off-road vehicles, motorcycles, and snowmobiles. This role requires great customer service skills, an interest in Powersports, and the ability to build personalized accessory packages to enhance customers' experiences.

Key Responsibilities

• Assist customers in selecting the right parts and accessories for their Powersports vehicles.
• Maintain a strong knowledge of Powersports parts, compatibility, and functionality.
• Provide exceptional customer service by listening to clients’ needs and recommending solutions.
• Utilize merchandising skills to present and organize parts for easy customer access.
• Upsell and cross-sell accessories that complement customers’ purchases.
• Offer basic technical assistance or direct customers to additional resources.
• Keep inventory organized, manage orders, and maintain a tidy workspace.
• Think creatively to suggest unique customization options.
• Troubleshoot issues and find innovative solutions to meet customer needs.
• Clearly communicate product features and benefits to customers.

Qualifications: Qualifications & Experience

• High school diploma or equivalent.
• Prior sales or customer service experience preferred.
• Ability to read and comprehend instructions and product details.
• Strong communication skills and the ability to build relationships with customers.
• Bilingual a plus.
• Computer proficiency for researching parts and processing orders.
• Valid driver’s license with a clean driving record.
• Must be able to pass a drug screening and background check.

Work Environment & Physical Demands

• Primarily operates in the parts department, assisting customers at the counter.
• May involve picking out parts or organizing inventory.
• Requires standing, walking, bending, kneeling, and lifting up to 50 lbs.
• Vision abilities include close and distance vision, color recognition, and depth perception.
• Evenings and weekends may be required based on service department hours.
• Some travel may be required to transport parts between dealership locations.

Why Join Anderson Powersports?

• Be part of a fast-paced and exciting Powersports dealership.
• Career growth and skill development opportunities.
• Work in a team-oriented and customer-focused environment.
• Help customers build their dream Powersports vehicles!

Equal Opportunity Employer Statement

Anderson Powersports is an equal opportunity employer. All employment decisions are based on merit, performance, and business needs. We do not discriminate based on race, color, religion, age, gender, national origin, disability, genetic information, marital status, sexual orientation, veteran status, or any other protected status under federal, state, or local law.