Customer-Focused Powersports Service Advisor

ANDERSON POWERSPORTS LLC; Reno (NV); On-site; USD 42,000 - 64,000; Full time

Job summary

Anderson Powersports LLC in Reno, NV is seeking a customer-focused Powersports Service Advisor to join our service team. You will greet customers, initiate services, and be the first and last point of contact to ensure smooth transactions and high customer satisfaction.

Explain technicians' recommendations in clear terms, determine repair costs and timelines, and communicate updates to customers. This full-time role requires strong communication, a professional demeanor, and the ability to work

Qualifications

• High school diploma or GED required.
• 1-3 years sales or technician experience preferred.
• 2-3 years experience as a service writer preferred.
• Excellent communication skills, written and oral required.

Responsibilities

• Greet customers and initiate services and repairs to ensure smooth transactions.
• Explain service recommendations in easy-to-understand terms to customers.
• Determine costs and completion dates for repairs and services.
• Notify customers promptly regarding delays or changes in the work.
• Maintain professionalism and commitment to excellent customer service.

Skills

Customer service

Communication skills

Sales experience

Service advisor experience

Education

High school diploma or GED

Job description

Anderson Powersports LLC in Reno, NV is seeking a customer-focused Powersports Service Advisor to join our service team. You will greet customers, initiate services, and be the first and last point of contact to ensure smooth transactions and high customer satisfaction.

Explain technicians' recommendations in clear terms, determine repair costs and timelines, and communicate updates to customers. This full-time role requires strong communication, a professional demeanor, and the ability to work