Parts Advisor (APS NV)

ANDERSON POWERSPORTS LLC; Reno (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Anderson Powersports in Reno, NV is seeking a Parts Advisor to help customers select parts and accessories for off-road vehicles, motorcycles, and snowmobiles. You’ll build personalized accessory packages and deliver excellent service in a fast-paced retail environment.

The role emphasizes knowledge of Powersports parts, customer communication, and the ability to upsell related items. Evening and weekend hours may be required, with potential travel between locations.

Qualifications

• High school diploma or equivalent.
• Prior sales or customer service experience.
• Ability to read and comprehend instructions and product details.
• Strong communication skills and the ability to build relationships with customers.
• Bilingual a plus.

Responsibilities

• Assist customers in selecting the right parts and accessories for their Powersports vehicles.
• Maintain knowledge of Powersports parts, compatibility, and functionality.
• Provide exceptional customer service by listening to clients' needs and recommending solutions.
• Utilize merchandising skills to present and organize parts for easy access.
• Upsell and cross-sell accessories that complement purchases.
• Offer basic technical assistance or direct customers to additional resources.
• Keep inventory organized, manage orders, and maintain a tidy workspace.
• Think creatively to suggest unique customization options.
• Troubleshoot issues and find innovative solutions to meet customer needs.
• Clearly communicate product features and benefits to customers.

Skills

Customer service

Sales experience

Powersports knowledge

Communication

Bilingual

Education

High school diploma

Job description

Parts Advisor – Anderson Powersports Location: Reno, NV Employment Type: Full-Time Category: Automotive & Powersports SalesAbout the Role:Are you passionate about Powersports and love helping customers customize their rides? Anderson Powersports in Reno, NV is seeking a Parts Advisor to assist customers in selecting, modifying, and accessorizing their off-road vehicles, motorcycles, and snowmobiles. This role requires great customer service skills, an interest in Powersports, and the ability to build personalized accessory packages to enhance customers' experiences.Key Responsibilities:Assist customers in selecting the right parts and accessories for their Powersports vehicles.Maintain a strong knowledge of Powersports parts, compatibility, and functionality.Provide exceptional customer service by listening to clients' needs and recommending solutions.Utilize merchandising skills to present and organize parts for easy customer access.Upsell and cross-sell accessories that complement customers’ purchases.Offer basic technical assistance or direct customers to additional resources.Keep inventory organized, manage orders, and maintain a tidy workspace.Think creatively to suggest unique customization options.Troubleshoot issues and find innovative solutions to meet customer needs.Clearly communicate product features and benefits to customers.Qualifications & Experience:High school diploma or equivalent.Prior sales or customer service experience preferred.Ability to read and comprehend instructions and product details.Strong communication skills and the ability to build relationships with customers.Bilingual a plus.Computer proficiency for researching parts and processing orders.Valid driver’s license with a clean driving record.Must be able to pass a drug screening and background check.Work Environment & Physical Demands:Primarily operates in the parts department, assisting customers at the counter.May involve picking out parts or organizing inventory.Requires standing, walking, bending, kneeling, and lifting up to 50 lbs.Vision abilities include close and distance vision, color recognition, and depth perception.Evenings and weekends may be required based on service department hours.Some travel may be required to transport parts between dealership locations.Why Join Anderson Powersports?Be part of a fast-paced and exciting Powersports dealership.Career growth and skill development opportunities.Work in a team-oriented and customer-focused environment.Help customers build their dream Powersports vehicles!Equal Opportunity Employer Statement:Anderson Powersports is an equal opportunity employer. All employment decisions are based on merit, performance, and business needs. We do not discriminate based on race, color, religion, age, gender, national origin, disability, genetic information, marital status, sexual orientation, veteran status, or any other protected status under federal, state, or local law. How to Apply:If you have a passion for Powersports and customer service, apply today! Submit your application at www.andersonpowersports.az.net or visit us in person at Anderson Powersports in Reno, NV.