Parts Advisor

Vitan Equipment; Rochester Hills (MI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Monday - Friday morning shift

PTO

Benefits including health, dental and

401k with match

Job summary

Vitan Equipment in Rochester Hills, MI is seeking a Parts Warehouse Associate to help customers identify and procure the right parts for work orders. You will manage inventory in the parts warehouse, assist technicians, and process orders using multiple online catalogs.

Responsibilities include receiving, stocking, fulfilling orders, handling calls and counter customers, and supporting continuous operations. Prior experience and comfort with MS Office are valued for efficient catalog navigation.

Qualifications

• High School Diploma or GED, or relevant experience.
• Minimum of 1 year of experience.
• Customer-focused approach to daily operations.
• Ability to navigate multiple online parts catalogs.
• Proficient with learning online systems, including Word, Excel, PowerPoint.

Responsibilities

• Assists customers to identify and procure the correct parts for work orders.
• Inventory control in the parts warehouse.
• Work with technicians to complete and close work requests and orders.
• Research and order requested parts using different websites and catalogs.
• Help with receiving parts, stocking, and fulfillment of orders.
• Assist with incoming calls and counter customers when needed.
• Remove and stock items off vehicles.
• Performs other related duties as assigned.

Skills

Customer-focused

Inventory control

Parts ordering

Catalog navigation

MS Office (Word/Excel)

Education

High School Diploma or GED

Tools

MS Office

Online catalogs

Job description

This position works closely with the Field Service Technician and Advisors to order parts and facilitate delivery to customers while also assisting with general parts warehouse duties.

Perks Of The Job

• Monday - Friday morning shift
• PTO
• Benefits including health, dental and 401k with match

Principle Responsibilities

• Assists external and internal customers to identify and procure the correct parts for work orders.
• Inventory control in parts warehouse.
• Work with technicians to complete and close work requests and orders.
• Research and order requested part(s) using different websites and catalogs.
• Helps receiving parts, stocking, and fulfillment of orders.
• Assists with incoming calls and counter customers when needed.
• Removes and stocks items off vehicles.
• Performs other related duties as assigned.

Education/Experience

• High School Diploma or GED, or relevant experience
• Minimum of 1 year of experience
• Passion to bring strong customer focus to daily operations
• Ability to navigate a variety of online parts catalog systems
• High proficiency with learning online systems, including Microsoft Office (Word, PowerPoint, Excel)