Parts Advisor

Thermo King Northeast; Middletown (CT); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading collision repair center in Middletown, CT is seeking a full-time Parts Advisor. This role involves providing expert advice on parts, managing inventory, and delivering excellent customer service. Join a family-oriented team with opportunities for growth and a supportive work environment.

Benefits

Medical & dental insurance

Life insurance

401k plan with company match

Paid time off

Flexible spending account

Uniform & boot program

Company-provided tools

Paid training

Qualifications

• Proven experience as a parts advisor or similar role.
• Strong knowledge of automotive parts and systems.

Responsibilities

• Assist technicians in selecting appropriate parts.
• Manage parts inventory and coordinate delivery service.
• Handle customer inquiries and resolve issues.

Skills

Customer Service

Communication

Organizational Skills

Problem Solving

Education

High school diploma

Automotive training or certification

Tools

Inventory Management Systems

Automotive Parts Catalogs

Job description

DeVivo Collision Centers currently has an opening for a full-time Parts Advisor at our body shop location in Middletown, CT. The Parts Advisor will be responsible for providing expert advice and support to our customers, ensuring they receive the right parts and services for their vehicles. Your role will involve working closely with our body shop and fleet team, managing parts inventory and delivering outstanding customer service for fleet maintenance and the body shop.

DeVivo Collision Centers is a leading provider of collision repair and custom fabrication services. Our team of certified technicians specializes in all makes and models of light, medium, and heavy-duty vehicles. Learn more about us at www.devivocollision.com.

What We Offer:

• Family-oriented culture & team environment
• Promotion opportunities – we promote from within
• Medical & dental insurance
• Life insurance
• 401k plan with company match
• Paid time off
• Flexible spending account
• Uniform & boot program
• Company-provided tools
• Paid training

Primary Responsibilities:

• Assist technicians in identifying and selecting the appropriate parts for their vehicles.
• Provide accurate and timely estimates for parts and services.
• Manage parts inventory, including ordering, receiving, and stocking parts.
• Coordinate with the body shop team to ensure timely and efficient delivery service.
• Maintain up-to-date knowledge of automotive parts and industry trends.
• Handle customer inquiries and resolve any issues or concerns promptly.
• Process orders and transactions accurately and efficiently.
• Ensure a clean and organized work environment.

Minimum Qualifications:

• High school diploma or equivalent; additional automotive training or certification is a plus.
• Proven experience as a parts advisor or in a similar role within the automotive industry.
• Strong knowledge of automotive parts and systems.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficiency in using automotive parts catalogs and inventory management systems.
• Strong organizational and problem-solving skills.
• Valid driver's license.

Questions? Call/text Frank at [phone] or [e-mail].

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status and any other protected classes.