Parts Advisor

Tesla; Paramus (NJ); On-site; USD 35,000 - 45,000; Full time

Job summary

Tesla is seeking a Parts Advisor to support service operations by sourcing and managing parts for vehicle service appointments. This role requires strong communication skills and the ability to thrive in a team environment. As a full-time employee, you will enjoy competitive pay and comprehensive benefits from day one, including medical plans with $0 payroll deduction, 401(k) matching, and more.

Benefits

Medical plan options with $0 payroll deduction

401(k) with employer match

Employee discounts and perks program

Sick and Vacation time

Commuter benefits

Qualifications

• Excellent communication skills and ability to establish strong relationships.
• Ability to thrive in a team-based environment.

Responsibilities

• Source parts from Distribution Centers and allocate to service appointments.
• Monitor inventory and communicate updates with team members.
• Process warranty part shipments for quality assurance.

Skills

Communication

Teamwork

Organization

Tools

MS Office

Job description

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What To Expect

At Tesla, our Parts Advisors play an important role in service operations, offering fundamental support to both Technicians and customers in our mission to accelerate the world’s transition to sustainable energy.

As a Parts Advisor, you will provide critical parts support to the service center; liaise with other departments, as well as focusing on the continuous development of your skills. We’ve created one of the most innovative vehicles ever made and you will help ensure an equally innovative service to customers.

To succeed at Tesla, you must be energetic, highly organized, and hardworking. You should have a passion for the brand and the ability to thrive in a team environment.

Shift: Monday - Friday; 8am-5pm

What You'll Do

1. Source parts from Distribution Centers and other Service Center locations and allocate them to vehicle service appointments
2. Monitor inventory within the parts system, communicate parts updates and availability with relevant team members
3. Review upcoming appointments and ensure they are properly prepared and documented in our system. Prepare internal orders for shipment to other service center locations
4. Process and return warranty part shipments for quality assurance including handling hazardous materials and high-voltage batteries
5. Systematically receive, inspect, and put away stock and special-order parts
6. Escalate parts issues from internal or external suppliers in collaboration with Regional Parts Manager, acting as a point of contact to vendors and giving constructive feedback that will contribute to future improvements
7. Pick up and transport parts using van or forklift, engaging third parties when necessary

What You'll Bring

1. Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers
2. Ability to thrive in a team-based environment and achieve common goals
3. Effectively handle multiple priorities, organize workload, and meet deadlines
4. Able to communicate, read, and write effectively in the English language on all levels. Proficient in MS Office
5. Valid driver’s license required and ability to obtain appropriate state licensing, where applicable
6. Ability to perform repetitious duties including: regularly lift up to 25 lbs., sit, bend and stand for long periods of time
7. Specific vision abilities required include: ability to identify parts, operate systems, and identify potential safety hazards in the parts department

Benefits

Compensation and Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Motor Vehicle Manufacturing, Renewable Energy Semiconductor Manufacturing, and Utilities

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