Service Parts Advisor

Lucid Motors; McLean (VA); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading company in luxury electric vehicles as a Service Parts Advisor. This role focuses on overseeing parts operations, ensuring customer satisfaction, and managing inventory effectively. Ideal candidates will have experience in parts departments, strong communication skills, and a passion for sustainable transportation.

Qualifications

• Previous experience in a parts department environment – luxury preferred.
• Excellent written and verbal communication skills.
• Must possess a valid driver license.

Responsibilities

• Oversee parts operations to maximize customer satisfaction.
• Maintain accurate parts inventory control system.
• Promote and merchandise parts according to guidelines.

Skills

Communication

Attention to Detail

Multitasking

Education

AA/BS in Automotive Technology

AA/BS in Business Management

Tools

Microsoft Office

DMS Software

Job description

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Join to apply for the Service Parts Advisor role at Lucid Motors

Leading the future in luxury electric and mobility

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.

We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

The Parts Advisor position will oversee parts operations within the service center to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. This position acts as the primary parts salesperson. The Parts Advisor is an integral part of the service experience. Candidates will be expected to demonstrate excellence in their respective fields, possess the ability to learn quickly, and strive for perfection within a fast-paced environment.

The Role

1. Communicates, enforces, and monitors effective parts department processes.
2. Promotes and merchandises parts and accessories according to Lucid guidelines.
3. Maintains an accurate and effective parts inventory control system that includes perpetual and annual inventories, as well as proper counter procedures.
4. Create estimates as required by technicians and advisors.
5. Order inventory and special-order parts for jobs.
6. Receive parts orders.
7. May be required to work evenings, weekends, and holidays.
8. Must be able to travel occasionally if needed for a week or more.
9. Have a passion for sustainable transportation and changing the automotive industry.

Qualifications

1. Previous experience in a parts department environment – luxury preferred.
2. Excellent written and verbal communication skills.
3. High level attention to detail and accuracy.
4. Ability to multitask while maintaining high level of accuracy.
5. Ability to analyze and interpret internal reports.
6. Able to effectively work both individually and within a group in a high-paced environment.
7. Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software.
8. Must possess a valid driver license.

Advantageous Experiences

1. AA/BS in either Automotive Technology or Business Management, or equivalent work experience.
2. Knowledge of HV systems, LV systems, and EV powertrains.
3. Start-up experience and related fast-paced environments.
4. Previous OEM Parts training.

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable laws.