Parts Advisor

Wheelers Family Auto Group; Marshfield (WI); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Pay ranges based on experience

State-of-the-art facility

No Sundays & paid time off on majorhol

Uniforms provided and cleaned

Professional service advisors to work

Competitive health benefits

Paid Time Off

401K w/ Match

Employee Discounts on Purchases

Dental

Vision

Health Care

Short Term / Long Term Disability, etc

Job summary

Wheelers Family Auto Group in Marshfield, WI is seeking a Parts Advisor to support our team and deliver exceptional customer experiences. The ideal candidate thrives in a fast-paced, professional environment and contributes to a positive culture with strong customer service background.

This role manages the parts sales process, answers calls, provides quotes, verifies parts against estimates, maintains inventory, and coordinates with service advisors to ensure accurate billing and timely service.

Qualifications

• High School Diploma or equivalent required or preferred.
• Eager to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Ability to read/interpret safety and maintenance documents.
• Strong computer skills.
• Valid driver's license and clean driving record.

Responsibilities

• Oversee the parts sales process from start to finish.
• Answer phone calls, provide price quotes and other information to customers and advisors.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high-level service to both internal and external customers.
• Maintain proper inventory levels and processes.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers.

Skills

Customer service

Interpersonal skills

Time management

Computer skills

Driver's license

Education

High School Diploma or equivalent

Job description

Job Summary

Wheelers of Marshfieldis looking for a Parts Advisorto help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace and contribute to a positive culture, and have a strong customer service background.

About Us

Wheelers Family Auto Group has been family-owned since 1964. We have six dealerships across Central Wisconsin, and we like to say we're big enough to serve you, small enough to know you. That goes for our team, too. Find more about the Wheeler Family Auto Group here

Benefits

• Pay ranges based on experience
• State-of-the-art facility
• No Sundays & paid time off on major holidays
• Uniforms provided and cleaned
• Professional service advisors to work with
• Competitive health benefits
• Paid Time Off
• 401K w/ Match
• Employee Discounts on Purchases
• Dental
• Vision
• Health Care
• Short Term / Long Term Disability, Critical, Accidental, and Life Insurance

Responsibilities

• Oversee the parts sales process from start to finish
• Answer phone calls, provide price quotes and other information to customers and advisors
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
• Provide high-level service to both internal and external customers
• Maintain proper inventory levels and processes
• Make sure all internal requests for parts are billed on service repair order
• Receive payment from retail customers

Qualifications

• High School Diploma or equivalent and prior auto parts experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Strong computer skills
• Valid driver's license and clean driving record

EEO Statement

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.