Body Shop Advisor

Wheelers Family Auto Group; Wisconsin Rapids (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

401K with Match

Paid Time Off

No Sundays

Dental

Vision

Short Term Disability

Long Term Disability

Life Insurance

Employee Discounts

Job summary

Wheelers of Wisconsin Rapids is hiring a Body Shop Advisor to join our team. The ideal candidate will have a strong background in customer service and sales and will schedule repair work, present recommended service, and coordinate with technicians and parts staff.

We promote from within and offer ample opportunity to grow with the company, along with competitive benefits and a team-driven environment. This role is on-site at Wheelers of Wisconsin Rapids, with a focus on delivering a positive

Qualifications

• Minimum of 3 years in customer service or sales.
• Positive attitude and ability to work as part of a team.
• Strong communication skills to work with customers, employees and vendors.
• Clean driving record and valid driver’s license.
• Strong knowledge of computers, scheduling and inventory management.
• Driven personality, eager to improve and able to support internal teams.

Responsibilities

• Scheduling repair work with customers and ensuring a positive experience.
• Collaborating with parts department and technicians to complete work on schedule.
• Maintaining GM customer service standards.
• Preparing and presenting repair quotes in person, online, and by phone.

Skills

Customer service

Sales experience

Communication skills

Teamwork

Problem solving

Tools

Scheduling software

Inventory management systems

Job description

Wheelers of Wisconsin Rapids is currently looking for a Body Shop Advisor to join our team! The right candidate will have a strong background in customer service and sales. Daily responsibilities include greeting customers, scheduling repair work and distributing to the appropriate technician, presenting recommended service work to customers, and interacting with the parts team. We promote from within and offer ample opportunity to grow with the company!

Benefits

• Pay ranges based on productivity and experience
• State-of-the-art facility
• No Sundays & paid time off on major holidays
• Competitive health benefits
• Paid Time Off
• 401K w/ Match
• Employee Discounts on Purchases
• Dental
• Vision
• Health Care
• Short Term / Long Term Disability, Critical, Accidental, and Life Insurance

Responsibilities

• Scheduling repair work with our customers and ensuring a positive experience for them
• Working with the parts department and technicians to ensure work is completed properly and on schedule
• Maintaining GM customer service standards
• Preparing and presenting repair quotes in person, online, and on the phone

Qualifications

A minimum of 3 years in customer service or sales

• Positive attitude and ability to work as part of a team
• Strong communication skills are required to work with customers, employees and vendors

Clean driving record & valid driver's license

Strong knowledge of computers, scheduling and inventory management

Driven personality, eager to improve and able to work within and support internal teams

Wheelers Chevrolet GMC of Wisconsin Rapids 2410 W Grand Ave Wisconsin Rapids, WI 54495 715-997-8830

EEO Statement

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws