Parts Advisor

Big Tex Trailer Manufacturing; Beaumont (CA); Hybrid; USD 23,000 - 33,000; Full time

Job summary

Big Tex Trailer World in Beaumont, CA seeks an Experienced Sales Associate to assist customers at the parts counter, identify needs and recommend parts, and process sales transactions efficiently.

This full-time role requires reliable attendance Monday through Saturday, valid driver's license, and 3–5 years of commissioned sales experience. You will coordinate with service teams and maintain organized parts inventory.

Qualifications

• High School Diploma or GED.
• May substitute three years of commissioned sales experience.
• Valid Drivers License.
• 3-5 years commissioned sales experience preferred.

Responsibilities

• Greet and assist customers at the parts counter with a friendly and knowledgeable demeanor.
• Identify customer needs and recommend suitable parts.
• Process parts transactions accurately and efficiently.
• Answer inbound calls and perform sales follow-ups.
• Prepare sales paperwork and invoices.
• Receive and inspect incoming parts shipments.
• Maintain organized inventory and update stock levels.
• Place orders for parts to replenish stock.
• Coordinate with service department to identify parts for service jobs.
• Assist in service scheduling and maintaining the facility.

Skills

Customer service

Sales experience

Communication skills

Education

High School Diploma or GED

3-5 years commissioned sales experience

Job description

Job DetailsLevel: ExperiencedJob Location: Trailer World-405 Beaumont CA - Beaumont, CA 92223Position Type: Full TimeSalary Range: $17.00 - $24.00 HourlyJob Shift: DayJob Category: SalesThis is a job working for Big Tex Trailer World

SUMMARY

Assist in maintaining all aspects of the sales department of the Dealership including all parts and trailer sales.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet and assist customers at the parts counter with a friendly and knowledgeable demeanor.
• Utilize expertise to identify customer needs and recommend suitable parts.
• Process parts transaction accurately and efficiently (utilize cash register and My Trailer Force (MTF)).
• Answer inbound calls, makes outbound and follow up sales calls.
• Prepare sales paperwork and invoices.
• Receive and inspect incoming parts shipments.
• Maintain organized inventory and update stock levels.
• Place orders for parts to replenish stock, ensuring timely delivery.
• Keep current with industry trends and updates
• Monitor customer buying habits to adjust minimum and maximum stock levels.
• Conduct regular stock checks (cycle count) and collaborate with the team to prevent shortages.
• Address customer inquiries promptly and provide detailed information about parts.
• Offer exceptional customer service to enhance overall satisfaction.
• Assist customers in locating and ordering special or hard-to-find parts.
• Work closely with service department to identify and order parts required for service jobs.
• Coordinate efficiently to meet service job timelines.
• Assist in service scheduling.
• Assist in maintaining the general appearance and organization of the offices and facility.

QUALIFICATIONS

• High School Diploma or equivalent (GED)
• May substitute three (3) years of commissioned sales experience
• Valid Drivers License
• 3-5 years commissioned sales experience preferred
• Must be able to work Monday - Saturday and overtime as needed