Parts Advisor

Big Tex Trailer Manufacturing; Royalton (VT); On-site; USD 19,286 - 33,062; Full time

Job summary

Big Tex Trailer World in Royalton, VT is seeking a Parts Sales Clerk to assist in the dealership's sales desk, parts room, and inventory management. You will greet customers, identify needs, and process parts transactions using a cash register and My Trailer Force (MTF).

The role requires a high school diploma or GED, 3–5 years of commissioned sales experience, and a valid driver’s license. The position is full-time and on-site in Vermont.

Qualifications

• High School Diploma or GED is required.
• 3-5 years commissioned sales experience preferred.
• Valid driver's license.
• Able to work Monday–Saturday and overtime as needed.

Responsibilities

• Greet and assist customers at the parts counter with a friendly demeanor.
• Identify customer needs and recommend suitable parts.
• Process parts transactions accurately using cash register and MTF.
• Answer inbound calls, make outbound sales calls, and follow up.
• Prepare sales paperwork and invoices.
• Receive and inspect incoming parts shipments.
• Maintain organized inventory and update stock levels.
• Place orders to replenish stock and ensure timely delivery.
• Assist service department to order parts for service jobs.

Education

High School Diploma or GED

Tools

My Trailer Force (MTF)

Cash register

Job description

Job Details: Level: Experienced | Job Location: Trailer World - 484 South Royalton VT | South Royalton, VT 05068 | Position Type: Full Time | Salary Range: $14.00 - $24.00 Hourly | Job Shift: Day | Job Category: Sales | This is a job working for Big Tex Trailer World

SUMMARY

Assist in maintaining all aspects of the sales department of the Dealership including all parts and trailer sales.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet and assist customers at the parts counter with a friendly and knowledgeable demeanor.
• Utilize expertise to identify customer needs and recommend suitable parts.
• Process parts transaction accurately and efficiently (utilize cash register and My Trailer Force (MTF)).
• Answer inbound calls, make outbound sales calls, and follow up.
• Prepare sales paperwork and invoices.
• Receive and inspect incoming parts shipments.
• Maintain organized inventory and update stock levels.
• Place orders for parts to replenish stock, ensuring timely delivery.
• Keep current with industry trends and updates.
• Monitor customer buying habits to adjust minimum and maximum stock levels.
• Conduct regular stock checks (cycle count) and collaborate with the team to prevent shortages.
• Address customer inquiries promptly and provide detailed information about parts.
• Offer exceptional customer service to enhance overall satisfaction.
• Assist customers in locating and ordering special or hard-to-find parts.
• Work closely with service department to identify and order parts required for service jobs.
• Coordinate efficiently to meet service job timelines.
• Assist in service scheduling.
• Assist in maintaining the general appearance and organization of the offices and facility.

QUALIFICATIONS

• High School Diploma or equivalent (GED).
• May substitute three (3) years of commissioned sales experience.
• Valid Drivers License.
• 3-5 years commissioned sales experience preferred.
• Must be able to work Monday – Saturday and overtime as needed.