Partnerships Operations Manager

Apex Systems; Redmond (WA); Remote; USD 80,000 - 100,000; Full time

Job summary

An innovative company is seeking a Partnerships Operations Manager for a critical remote role. This position focuses on driving onboarding and operational support for external partners, enhancing processes, and fostering collaboration across teams. You'll play a vital role in scaling the partner ecosystem by identifying opportunities for improvement and efficiency. If you have a passion for operational excellence and experience in partner management, this is a fantastic opportunity to make a significant impact in a dynamic environment.

Qualifications

• Experience in managing partnerships and operational support.
• Strong communication and organizational skills are essential.

Responsibilities

• Drive onboarding and operational support for external partners.
• Create systems to improve operational processes and reporting.

Skills

Operational Support

Partner Management

Communication Skills

Process Improvement

Job description

Apex is hiring a Partnerships Operations Manager for a contract role. This is a remote position.

Rate: $40-$53 /hr W2

The Partner Operations Manager will drive onboarding and operational support for new external partners. They will work across organizational boundaries to plan, create and deliver reporting on external partners, create systems to improve operational processes, organize regular partner connections and reviews, and help to identify new opportunities. This is a critical role contributing to the success of our partners and helping to scale the ecosystem.

Partner Management:

• Provide ongoing operational support to new external partners.
• Create and execute onboarding and enablement plans for partners.
• Coordinate with internal teams on reviews and approvals.
• Continuously learn about partner needs and issues and provide feedback to internal stakeholders.
• Coordinate and manage quarterly business reviews with education and commercial partners, including managing logistics, attendees, agenda, and follow-up items.

Partner Operations:

• Engage with external and internal partners to manage business operations and reporting for partnerships, including price discount requests, order summary, invoicing, royalty payments, and monthly reports.
• Collaboration and communication with teams across Mojang and Microsoft may be required.

Partner Ecosystem Scale:

• Identify blockers to efficiency and points of friction in the way we identify, pilot, and launch partnership opportunities, and suggest solutions and improvements.
• Create processes and assets to scale the partner ecosystem, with a focus on efficiency and scale.

Previous experience at Microsoft is highly preferred.