Partnership Growth Leader – Strategic Accounts

Enova International; Denver (CO); Vor Ort; USD 150.000 - 185.000; Vollzeit

Zusammenfassung

OnDeck is seeking a Senior Manager of Partnership Account Management to own the full lifecycle of live partner relationships—from go-live through expansion, tier upgrades, and renewals. Reporting to the Direct P&L Head, this role is the commercial anchor for top-value accounts in the Strategic Partners channel.

This player-coach role blends strategy and hands-on engagement (roughly 60% leadership and playbook work, 40% direct partner engagement) to scale the SP program and maximize NRR.

Qualifikationen

• 6-10+ years in account management or strategic partnerships.
• Experience building or owning an account growth framework, expansion playbook or QBR program, with evidence of its impact.
• Experience managing or coaching account managers (formal direct reports preferred).
• Strong commercial instincts and the ability to present business cases to senior partner stakeholders.
• Fintech, SaaS or payments experience.
• Comfort building from scratch, since you will write the first version of the playbook.

Aufgaben

• Lead and develop the Account Management team: Set priorities, run weekly account health reviews, coach on expansion conversations, and define the team's operating cadence and performance standards.
• Build and own the Partner Growth Playbook: audit every live partner within 90 days and create a tiered framework of actions to close gaps across volume, product tier, integration depth and co-marketing.
• Run the QBR program and Partner Health Scorecard: standardize QBRs, track actions, maintain a living scorecard with intervention protocols.

Kenntnisse

Account management

Partner growth

QBR program

Team leadership

Strategic partnerships

Jobbeschreibung

OnDeck is seeking a Senior Manager of Partnership Account Management to own the full lifecycle of live partner relationships—from go-live through expansion, tier upgrades, and renewals. Reporting to the Direct P&L Head, this role is the commercial anchor for top-value accounts in the Strategic Partners channel.

This player-coach role blends strategy and hands-on engagement (roughly 60% leadership and playbook work, 40% direct partner engagement) to scale the SP program and maximize NRR.