Partner Success Manager, Education Programs

Pearson; Oklahoma City (OK); On-site; USD 110,000 - 150,000; Full time

Job summary

Pearson seeks a Manager, Partner Success to lead a team delivering strategic partner engagements across state, district, and school partners through the assessment lifecycle. You will drive readiness, adoption, training, issue resolution and ongoing relationship management to ensure customers realize value from Pearson's assessment solutions.

Collaborative leader with strong program management, customer relationship, and people leadership skills, you will coach teams, manage budgets and

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 5+ years leading customer-facing programs or related functions.
• Proven ability to influence across Product, Technology, Operations, and Support.

Responsibilities

• Lead a team of Partner Success professionals to manage partner relationships.
• Oversee readiness planning, training, adoption, and issue resolution.
• Monitor program performance, schedules, budgets, and milestones.
• Collaborate with cross-functional teams to ensure timely delivery.
• Drive process improvements to enhance customer experience.
• Forecast and report on financials and program status.

Skills

Program management

Leadership

Customer relationship management

Cross-functional collaboration

Communication & presentation

Education

Bachelor's degree

Job description

Pearson seeks a Manager, Partner Success to lead a team delivering strategic partner engagements across state, district, and school partners through the assessment lifecycle. You will drive readiness, adoption, training, issue resolution and ongoing relationship management to ensure customers realize value from Pearson's assessment solutions.

Collaborative leader with strong program management, customer relationship, and people leadership skills, you will coach teams, manage budgets and