Partner Success Leader - MSP Cybersecurity

Recruits Lab; Atlanta (GA); Hybride; USD 110 000 - 140 000; Plein temps

Avantages offerts par ce poste

Competitive base salary

Performance-based variable pay

Comprehensive benefits

Equity participation

Support for certifications and ongoing

Résumé du poste

Recruits Lab is partnering with a fast-growing cybersecurity and risk management company, hiring a Manager, Partner Enablement & Success to work directly with the CEO and scale the Partner Success function. This role focuses on MSP onboarding, enablement materials, partner events, and ongoing engagement programs.

You will own the post-certification lifecycle, including onboarding, partner health, renewals, retention, and expansion, and develop strong 1:1 relationships with MSP partners to drive

Qualifications

• Experience owning commercial client, account, or partner relationships in cybersecurity or MSP contexts.
• Ability to lead conversations with MSP owners, executives, and operators.
• Experience maintaining CRM systems and renewal tracking.
• Comfort working in an early-stage or startup environment.

Responsabilités

• Partner with the CEO to co-lead the Partner Success function.
• Develop onboarding, enablement materials, events, and engagement programs.
• Own post-certification lifecycle: onboarding, health, renewals, retention, expansion.
• Build 1:1 relationships with MSP partners to boost engagement and reduce churn.
• Manage CRM data, renewal calendars, and partner engagement cadences as the company scales.
• Explain cybersecurity, warranties, and insurance concepts in clear business terms.
• Identify opportunities to expand into new certification tiers or services.
• Attend MSP meetings and industry events with company leadership.
• Create scalable Partner Success processes for a growing company.

Connaissances

MSP knowledge

Cybersecurity risk

Partner management

CRM management

Sales acumen

Communication

Outils

CRM software

Description du poste

Recruits Lab is partnering with a fast-growing cybersecurity and risk management company, hiring a Manager, Partner Enablement & Success to work directly with the CEO and scale the Partner Success function. This role focuses on MSP onboarding, enablement materials, partner events, and ongoing engagement programs.

You will own the post-certification lifecycle, including onboarding, partner health, renewals, retention, and expansion, and develop strong 1:1 relationships with MSP partners to drive