Manager, Partner Enablement & Success – Cybersecurity & MSP Partnerships

Recruits Lab; Atlanta (GA); Hybrid; USD 90,000 - 135,000; Full time

Job summary

Recruits Lab in the Atlanta area is seeking a Manager, Partner Enablement & Success to build and scale our partner ecosystem from the ground up. You’ll report to the CEO, shape the playbook, and own strategic relationships with MSPs and technology leaders.

In this hybrid, full-time role, you’ll lead onboarding, enablement, engagement, retention, and renewals, creating scalable programs and measurable impact across the partner lifecycle.

Qualifications

• 3–6 years of professional experience in customer success, partner management, or account management.
• Experience in cybersecurity or related technology risk solutions.
• Strong understanding of MSP ecosystems and partner operations.
• Proven ability to manage relationships, drive retention, and identify growth opportunities.
• Experience in early-stage startups or pre-Series A environments is a plus.

Responsibilities

• Build and scale the Partner Success function alongside the CEO.
• Own strategic relationships with MSP owners and tech leaders.
• Lead onboarding, enablement, engagement, retention, and expansions.
• Develop scalable partner playbooks, training, and engagement strategies.
• Represent the company at partner meetings and industry events.
• Drive growth and measurable impact in a fast-paced startup.

Skills

Customer success

Partner management

Account management

Job description

Build the Partnerships. Drive the Growth. Help Shape the Future of Cybersecurity.

Location: Sandy Springs, GA | Hybrid

Employment: Full-Time | Early-Stage Startup

Travel: Partner meetings and industry events

The Opportunity

What if your next role gave you the opportunity to build something from the ground up instead of simply managing an existing book of business?

We’re partnering with an innovative, high-growth cybersecurity company transforming how businesses and technology partners approach cyber risk, resilience, and protection.

We're searching for an ambitious Manager, Partner Enablement & Success to work directly with the CEO and help build, launch, and scale a growing partner ecosystem.

This isn't a traditional customer success role. You'll help create the playbook, own meaningful relationships, and directly influence the company's growth.

If you thrive in fast-moving environments, love building relationships, and want your work to have a visible impact, this could be an exceptional next step.

What You'll Do

• Build Something From Day One: Partner directly with the CEO to develop and scale the Partner Success function.
• Own Strategic Relationships: Build trusted partnerships with MSP owners, executives, and technology leaders.
• Drive Partner Growth: Lead onboarding, enablement, engagement, retention, renewals, and expansion initiatives.
• Become a Trusted Advisor: Help partners understand cybersecurity solutions, risk management, and the business value of stronger cyber resilience.
• Create Scalable Programs: Develop partner playbooks, training programs, engagement strategies, and repeatable success processes.
• Make an Impact: Represent the company at partner meetings, industry conferences, and strategic events.

What You'll Bring

• 3-6 years of professional experience in customer success, partner management, account management, or related commercial roles.
• Essential: Experience in cybersecurity, MSPs, managed security services, cyber insurance, or related technology risk solutions.
• Strong understanding of the MSP ecosystem and how technology partners operate.
• Experience managing client or partner relationships, driving retention, and identifying growth opportunities.
• Exposure to an early-stage startup or entrepreneurial environment, ideally pre-Series A.
• Excellent communication, relationship-building, and organizational skills.
• A proactive, resourceful mindset with the ability to build processes and thrive in a fast-paced environment.
• Ability to work hybrid in the Atlanta area and travel as needed.

Why This Opportunity?

Most people join companies after the playbook has been written. Here, you'll help write it.

You'll work alongside the CEO, help shape a growing cybersecurity business, and play an important role in expanding its partner ecosystem.

This is an opportunity for someone who wants ownership, visibility, professional growth, and the chance to build something meaningful.

If you're passionate about cybersecurity, thrive on building strategic partnerships, and want to make a measurable impact, we'd love to connect.

Don't just manage partnerships. Help build the future of partner success.