Partner Success & Alliances Manager

Suno

New York (NY)

On-site

USD 138,000 - 158,000

Part time

34 hours ago
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Job summary

Suno in New York City is seeking a Partner Operations Specialist to own onboarding, partner enablement, and the day‑to‑day relationship with creators and studios. This hands‑on role blends program management with technical fluency, collaborating with Engineering, Support, and Product Marketing.

The role starts as a three‑month contract with potential to convert to a full‑time position for the right fit. Weekly NYC office visits are required, and applicants must be eligible to work in the United

Qualifications

  • 4+ years in customer success, partner ops, or program/PM roles.
  • Experience owning post‑sale relationships end to end.
  • Credible with technical audiences; comfortable with API concepts and docs.
  • Strong project management and organizational skills.
  • Ability to create lightweight processes and improve what's there.
  • Excellent written and verbal communication, good judgment.

Responsibilities

  • Design and run onboarding for beta partners, from setup to kickoff and enablement.
  • Serve as primary day‑to‑day partner contact, coordinating with Eng and Support.
  • Manage program logistics and tracking to keep status and next steps clear.
  • Build relationships with partners and drive adoption of integrations.
  • Collect partner feedback and translate patterns into input for Product/Marketing.
  • Keep partners informed with regular updates on roadmap and capabilities.
  • Support the commercial motion with Growth, Strategy, Legal and Finance.
  • Cultivate partner advocacy with Product Marketing and reference commitments.

Skills

Onboarding
Partner relations
Technical fluency
Project management
Communication
Autonomy

Tools

API concepts

Job description

Suno in New York City is seeking a Partner Operations Specialist to own onboarding, partner enablement, and the day‑to‑day relationship with creators and studios. This hands‑on role blends program management with technical fluency, collaborating with Engineering, Support, and Product Marketing.

The role starts as a three‑month contract with potential to convert to a full‑time position for the right fit. Weekly NYC office visits are required, and applicants must be eligible to work in the United

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