Partner Solutions Associate - Customer Success

JSI; Jackson (MS); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary + performance-based bonuses

Comprehensive benefits package (medical, dental, vision, 401(k))

Generous PTO and travel support

Ongoing professional development opportunities

Job summary

A leading telecommunications company in Jackson, MS is seeking a Partner Solutions Associate to engage with customers and foster lasting relationships. The ideal candidate has 2+ years in customer service, excels in communication, and possesses knowledge of Microsoft Office. This role offers a competitive salary, performance bonuses, and a comprehensive benefits package, along with opportunities for professional development.

Qualifications

• 2+ years of experience in a customer-facing role.
• Excellent verbal and written communication skills.
• Willingness to travel as needed.

Responsibilities

• Engage with customers to deliver exceptional experiences.
• Collaborate with partners to implement tailored solutions.
• Respond to customer inquiries via various communication channels.

Skills

Customer service

Communication

Microsoft Office Suite

Education

Associate's degree in business or related field

Tools

CRM systems

Job description

A leading telecommunications company in Jackson, MS is seeking a Partner Solutions Associate to engage with customers and foster lasting relationships. The ideal candidate has 2+ years in customer service, excels in communication, and possesses knowledge of Microsoft Office. This role offers a competitive salary, performance bonuses, and a comprehensive benefits package, along with opportunities for professional development.