Customer Service Pro: Resolve Issues & Delight (Part-Time)

Q5 Connections; Jackson (MS); On-site; USD 30,000 - 40,000; Part time

Job summary

A service-oriented company is seeking a Customer Service Representative in Jackson, Mississippi. This role involves handling customer inquiries, providing product information, and resolving complaints. Ideal candidates will have experience in customer service and exhibit strong communication skills. A commitment to maintaining high customer satisfaction standards is essential. Candidates must be authorized to work in the United States and have a positive demeanor. Join our team to help customers effectively and efficiently.

Qualifications

• Previous experience in customer service, sales, or related fields.
• Ability to build rapport with clients.
• Ability to work at least 15 hours minimum per week.
• Positive and professional demeanor.

Responsibilities

• Handle customer inquiries and complaints.
• Provide information about products and services.
• Troubleshoot and resolve product issues.
• Document and update customer records.

Skills

Customer service experience

Client rapport building

Multitasking

Written communication

Verbal communication

Job description

A service-oriented company is seeking a Customer Service Representative in Jackson, Mississippi. This role involves handling customer inquiries, providing product information, and resolving complaints. Ideal candidates will have experience in customer service and exhibit strong communication skills. A commitment to maintaining high customer satisfaction standards is essential. Candidates must be authorized to work in the United States and have a positive demeanor. Join our team to help customers effectively and efficiently.