Partner Programs & Analytics Manager

Amazon Web Services (AWS); Austin (TX); On-site; USD 74,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Web Services, Inc. is seeking a Program Manager to support the WWPS Global Nonprofit and Social Good Technology org, accelerating partner engagement, opportunity management and delivery through dashboards and billing collaboration.

The role requires strong analytical and cross-group collaboration, with responsibilities spanning data management, KPI reporting, and process improvements to drive efficiency and impact.

Qualifications

• 3+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross functionally with tech and non-tech teams.
• Bachelor's degree, or 3+ years of equivalent experience.
• 5+ years of finance, business management and sales operations experience.
• Experience working with recruiting and people-related tools, CRM systems, and complex spreadsheets.
• 3+ years of Salesforce, Tableau, Vidyard, and Excel experience.

Responsibilities

• Work with the partner teams, sales leaders and account executives to ensure timely and accurate tracking of customer needs and partner engagement.
• Support all aspects of data management, dashboard creation, tracking and reporting on any partner related metrics and KPI’s across the business.
• Work with contracts and the PMO to ensure funding programs and financials are in line with customer requirements and AWS guidelines.
• Support all aspects of billing and invoicing and respond to billing-related questions.
• Extract raw usage and financial data from business databases and data warehouse.
• Perform analytics to produce meaningful reports that enable decision making.
• Create methods for automating financial and performance reporting and data analysis to enhance efficiency.
• Consult with managers to ensure that adjustments are made in accordance with program changes.

Skills

Program management

Data analytics

Cross-functional work

Sales operations

Salesforce

Tableau

Vidyard

Excel

Education

Bachelor's degree

MBA (preferred)

Tools

Salesforce

Tableau

Vidyard

Excel

Job description

Amazon Web Services, Inc. is seeking a Program Manager to support the WWPS Global Nonprofit and Social Good Technology org, accelerating partner engagement, opportunity management and delivery through dashboards and billing collaboration.

The role requires strong analytical and cross-group collaboration, with responsibilities spanning data management, KPI reporting, and process improvements to drive efficiency and impact.