Partner Programs & Analytics Manager

Amazon

Austin (TX)

On-site

USD 74,000 - 130,000

Full time

8 days ago
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Job summary

Amazon is seeking a Program Manager within the WWPS Global Nonprofit and Social Good Technology organization to support Partner Sales, engagement, and financial analysis. You will establish processes, dashboards, and billing workflows, while collaborating with customers and partners to accelerate delivery and optimize funding programs.

The role demands strategic thinking, customer obsession, and strong cross-group collaboration.

Qualifications

  • 3+ years of program or project management experience.
  • Experience using data and metrics to determine and drive improvements.
  • Experience working cross functionally with tech and non-tech teams.
  • Bachelor's degree, or 3+ years of equivalent experience.
  • 5+ years of finance, business management and sales operations experience.
  • Experience working with recruiting and people-related tools, CRM systems, and complex spreadsheets.
  • 3+ years of Salesforce, Tableau, Vidyard, and Excel experience.

Responsibilities

  • Work with the partner teams, sales leaders and account executives to ensure timely and accurate tracking of customer needs and partner engagement.
  • Support all aspects of data management, dashboard creation, tracking and reporting on any partner related metrics and KPI’s across the business.
  • Work with contracts and the PMO to ensure funding programs and financials are in line with customer requirements and AWS guidelines.
  • Support all aspects of billing and invoicing and respond to billing-related questions.
  • Extract raw usage and financial data from business databases and data warehouse.
  • Perform analytics to produce meaningful reports that enable decision making.
  • Create methods for automating financial and performance reporting and data analysis to enhance efficiency.
  • Consult with managers to ensure that adjustments are made in accordance with program changes.

Skills

Program management
Data-driven improvements
Cross-functional work
Bachelor's degree
Finance & ops experience
CRM & spreadsheets
Salesforce/Tableau/Excel experience

Education

Bachelor's degree
MBA in finance or related field

Tools

Salesforce
Tableau
Vidyard
Excel

Job description

Amazon is seeking a Program Manager within the WWPS Global Nonprofit and Social Good Technology organization to support Partner Sales, engagement, and financial analysis. You will establish processes, dashboards, and billing workflows, while collaborating with customers and partners to accelerate delivery and optimize funding programs.

The role demands strategic thinking, customer obsession, and strong cross-group collaboration.

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