Partner Program Manager

Ladders; United States; Remote; USD 110,000 - 130,000; Full time

Benefits offered by this job

Comprehensive health, financial, and w

Flexible Paid Time Off policy

Access to Team Member Resource Groups

Equity compensation and Employee Stock

Growth and Development Fund for profe

Parental Leave for new parents

Job summary

Ladders, a leader in the Information Technology space, is seeking a Partner Program Manager to own the strategy and execution of global partner programs across the customer lifecycle. This remote role emphasizes scalable growth and operational excellence and requires translating complex partner needs into clear programs and measurable outcomes.

You will collaborate with cross‑functional teams to align priorities, drive program adoption, and enhance the partner journey from onboarding through

Qualifications

• 5–7 years of experience in partner programs, channel strategy, or ecosystem operations.
• Proven ability to manage complex programs from design to execution and iteration.
• Strong understanding of partner economics, including incentives and deal registration.
• Experience leading cross-functional teams without direct authority.
• Analytical skills to connect program activities to revenue and customer outcomes.
• Excellent written communication skills for simplifying complex concepts.
• Program management expertise with a focus on practical execution.

Responsibilities

• Own the roadmap and execution for global partner programs across the customer lifecycle.
• Coordinate requirements and milestones across multiple teams and functions.
• Enhance the partner journey from onboarding to adoption and expansion.
• Design and implement partner incentives and build business cases with leadership.
• Maintain compliance and clarity in program documentation and eligibility rules.
• Create training materials and playbooks to drive program adoption.
• Define and report on success measures for each program using performance data.

Skills

partner programs

channel strategy

ecosystem operations

cross-functional leadership

analytical skills

written communication

program management

Job description

For our client, we are seeking a Partner Program Manager to join the team of a leader in the Information Technology space.

This role will own the strategy and execution of partner programs across the full customer lifecycle, with a strong emphasis on scalable growth and operational excellence. The position partners closely with cross-functional teams to align priorities, drive program adoption, and improve the experience for partners from onboarding through expansion. It is well suited for someone who can translate complex partner needs into clear programs, strong documentation, and measurable business outcomes.

Location: Remote

Compensation: $110,000 – $130,000 annually

Responsibilities

• Own the roadmap and execution for global partner programs across the customer lifecycle
• Coordinate requirements and milestones across multiple teams and functions
• Enhance the partner journey from onboarding to adoption and expansion
• Design and implement partner incentives and build business cases with leadership
• Maintain compliance and clarity in program documentation and eligibility rules
• Create training materials and playbooks to drive program adoption
• Define and report on success measures for each program using performance data

Qualifications

• 5–7 years of experience in partner programs, channel strategy, or ecosystem operations
• Proven ability to manage complex programs from design to execution and iteration
• Strong understanding of partner economics, including incentives and deal registration
• Experience leading cross-functional teams without direct authority
• Analytical skills to connect program activities to revenue and customer outcomes
• Excellent written communication skills for simplifying complex concepts
• Program management expertise with a focus on practical execution

Benefits

• Comprehensive health, financial, and well-being benefits
• Flexible Paid Time Off policy
• Access to Team Member Resource Groups
• Equity compensation and Employee Stock Purchase Plan
• Growth and Development Fund for professional development
• Parental Leave for new parents

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.