Partnerships Program Manager III

Crystal Equation Corporation; United States; On-site; USD 70,000 - 77,000; Full time

Benefits offered by this job

Full benefits package

Paid time off

401K

Parental leave

Job summary

Crystal Equation Corporation is seeking a hands-on program manager to run the third-party Paid Support go-to-market program. You will translate strategy into a managed partner pipeline, effective sales materials, coordinated outreach, and partner conversions.

Responsibilities include building the partner pipeline, forecasting, prioritizing partners by spend and demand, creating tailored pitches, coordinating regional pitches, and aligning staffing, SLAs, and revenue forecasts across

Qualifications

• 5+ years in program management, partner management, go-to-market, or management consulting.
• Experience managing cross-functional programs with multiple stakeholders and dependencies.
• Experience tracking sales or partner pipelines, including forecasting.
• Experience creating executive presentations and sales materials.

Responsibilities

• Build and manage the partner pipeline, including stage tracking, weekly forecasts, and progress toward conversion targets.
• Validate and prioritize prospective partners using partner spend, business-client volume, and support demand.
• Create tailored pitch decks, one-pagers, free-versus-paid comparisons, FAQs, and objection-handling materials.
• Coordinate regional partner pitches with Strategic Partner Managers and capture pricing feedback, particularly in India and Latin America.
• Coordinate Partnerships, Sales, and Operations on support staffing, service-level commitments, revenue forecasts, and action items.
• Work with Sales Operations and Legal on partner contract requirements, including arrangements covering multiple business clients.
• Track risks, assumptions, issues, and dependencies, and elevate blockers with clear recommendations.
• Produce weekly status updates and monthly business review inputs covering pipeline health, conversions, and revenue against plan.
• Develop and maintain playbooks and operating procedures for the partner sales program.

Skills

Program management

Partner management

Go-to-market strategy

Forecasting / analytics

Executive communication

Education

Bachelor's degree in engineering

Tools

CRM systems

Sales presentations

Forecasting tools

Job description

Monetization Partnerships manages our relationships with third-party partners, including Business Solution Providers that build on the Business Platform. Enterprise Paid Support offers guaranteed response times and dedicated technical consultants. The team is expanding this offering through its partner ecosystem.

We are seeking a hands-on program manager to run the third-party Paid Support go-to-market program. This person will translate the existing strategy into a managed partner pipeline, effective sales materials, coordinated outreach, and partner conversions.

Responsibilities:

• Build and manage the partner pipeline, including stage tracking, weekly forecasts, and progress toward conversion targets.
• Validate and prioritize prospective partners using partner spend, business-client volume, and support demand.
• Create tailored pitch decks, one-pagers, free-versus-paid comparisons, FAQs, and objection-handling materials.
• Coordinate regional partner pitches with Strategic Partner Managers and capture pricing feedback, particularly in India and Latin America.
• Coordinate Partnerships, Sales, and Operations on support staffing, service-level commitments, revenue forecasts, and action items.
• Work with Sales Operations and Legal on partner contract requirements, including arrangements covering multiple business clients.
• Track risks, assumptions, issues, and dependencies, and elevate blockers with clear recommendations.
• Produce weekly status updates and monthly business review inputs covering pipeline health, conversions, and revenue against plan.
• Develop and maintain playbooks and operating procedures for the partner sales program.

Minimum Qualifications:

• 5+ years of experience in program management, partner management, go-to-market, or management consulting.
• Experience managing cross-functional programs with multiple stakeholders and dependencies.
• Experience tracking sales or partner pipelines, including forecasting.
• Experience creating executive presentations and sales materials.
• Strong written and verbal communication of program status, risks, and recommendations.
• Preferred Qualifications:
• Experience with partner-led B2B services, our Business Platform, business messaging, paid-service pricing or contracts, multi-region programs, support service levels, and AI-enabled workflows.
• Portuguese or Spanish fluency is preferred.
• Education/Experience: College Degree required - engineering specialty preferred

Pay range is $51 - $56 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may varie depending on job-related knowledge, skills, and experience.

THE PROMISES WE MAKE:

At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.

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