Partner Operations & Process Improvement Analyst

Leadout Capital; Phoenix (AZ); On-site; USD 80,000 - 110,000; Full time

Job summary

Leadout Capital is seeking a proactive Operations professional to support channel and partner operations in a fast-paced environment. You will own onboarding, deal registration, quoting, and reseller support while ensuring data integrity across systems.

The role requires a proven track record in operations, strong communication, and ability to manage competing priorities. Join a high-energy team focused on efficiency and scalable process improvements.

Qualifications

• 5+ years Channel or Sales Operations support experience.
• Experience in a fast-paced environment with excellent interpersonal, problem solving and time management skills.
• Extreme attention to detail with a strategic eye.
• Analytical thinking and driving operational excellence and improvement.

Responsibilities

• Direct end-to-end partner operations: onboarding, deal registration, referrals, quoting, and reseller support.
• Manage partner account setups and cross-system data integrity.
• Act as the primary contact for partner inquiries and operational escalations.
• Resolve or redirect internal operational issues.
• Enforce compliance with partner program policies and guidelines.
• Mitigate operational risks and implement scalable process improvements.
• Produce SOPs, training materials, and technical documentation.
• Drive automation and system enhancements for efficiency.
• Monitor SLAs, KPIs, and overall performance metrics.

Skills

Process oriented

Ownership

Analytical thinking

Cross-functional collaboration

Data-driven decision making

Problem solving

Time management

Education

Bachelor's degree

Tools

Salesforce

Job description

Leadout Capital is seeking a proactive Operations professional to support channel and partner operations in a fast-paced environment. You will own onboarding, deal registration, quoting, and reseller support while ensuring data integrity across systems.

The role requires a proven track record in operations, strong communication, and ability to manage competing priorities. Join a high-energy team focused on efficiency and scalable process improvements.