Partner Operations & Automation Analyst

Salesforce, Inc.; Arizona; Presencial; USD 110.000 - 160.000; Jornada completa

Descripción de la vacante

Salesforce, Inc. is seeking a proactive Operations professional to join the Business Operations team in a fast-paced environment.

You will own end-to-end partner operations, coordinate cross-functional support, and drive scalable process improvements for internal and external stakeholders. The ideal candidate will have 5+ years in channel or sales operations, strong analytical and problem-solving abilities, and a track record of delivering results while maintaining quality and compliance across

Formación

• Bachelor’s degree or equivalent experience.
• 5+ years in Channel or Sales Operations support.
• Strong interpersonal, problem-solving and time management skills.
• Attention to detail with strategic thinking.
• Experience with process improvement projects.

Responsabilidades

• Direct end-to-end partner operations: onboarding, deal registration, referrals, quoting, and reseller support
• Manage partner account setups and cross-system data integrity
• Act as the primary contact for partner inquiries and operational escalations
• Resolve or redirect internal operational issues
• Enforce compliance with partner program policies and guidelines
• Mitigate operational risks and implement scalable process improvements
• Produce SOPs, training materials, and technical documentation
• Drive automation and system enhancements for efficiency
• Monitor SLAs, KPIs, and overall performance metrics

Conocimientos

Channel operations

Sales operations

Data analysis

Cross-functional collaboration

Process improvement

Educación

Bachelor's degree or equivalent

Herramientas

Salesforce CRM

Excel

CRM tools

Descripción del empleo

Salesforce, Inc. is seeking a proactive Operations professional to join the Business Operations team in a fast-paced environment.

You will own end-to-end partner operations, coordinate cross-functional support, and drive scalable process improvements for internal and external stakeholders. The ideal candidate will have 5+ years in channel or sales operations, strong analytical and problem-solving abilities, and a track record of delivering results while maintaining quality and compliance across