Partner Growth & Account Lead (B2B SaaS, UAE)

Flickverse; United States; A distancia; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Flickverse seeks an experienced Partner Account Manager / Business Development Manager to lead partner and client operations for our UAE e-invoicing business. You will manage partner relationships, coordinate client requests, drive growth, and handle commercial negotiations with a small team of two coordinators.

You will oversee CRM management, partner activation, renewals, and sales pipeline reporting, coordinating with technical teams for ERP/API integrations and invoice validation.

Formación

• Strong written and verbal communication in English.
• Experience leading or coordinating junior team members.
• Excellent relationship management, negotiation, and follow-up skills.
• Ability to manage multiple client conversations and priorities simultaneously.
• Basic understanding of APIs, ERP integrations, and electronic invoicing.
• Experience in the UAE or GCC market.
• Strong ownership, organizational skills, and attention to detail.

Responsabilidades

• Manage daily partner and client communications via email, Teams, and WhatsApp.
• Ensure requests are tracked, assigned, and resolved within SLAs.
• Build and maintain relationships with partners and clients.
• Onboard new reseller and integration partners and drive engagement.
• Handle proposals, pricing enquiries, discounts, and commercial negotiations.
• Negotiate multi-entity, multi-year agreements within limits.
• Drive renewals, upselling, partner growth, and new business opportunities.
• Coordinate with technical teams on ERP/API integration projects and client requirements.
• Communicate technical information in simple business language.
• Monitor progress and escalate delays or issues.
• Maintain CRM records and track interactions, deal stages, and next steps.
• Prepare weekly sales pipeline and outstanding-action reports.
• Lead and train two coordinators; maintain SOPs and document libraries.

Conocimientos

Communication

Team leadership

Relationship management

Negotiation

multitasking / prioritization

APIs & ERP basics

UAE/GCC market experience

Herramientas

CRM administration

ERP platforms awareness (SAP/Oracle/Odoo/MS Dynamics)

Sales pipeline reporting

Descripción del empleo

Flickverse seeks an experienced Partner Account Manager / Business Development Manager to lead partner and client operations for our UAE e-invoicing business. You will manage partner relationships, coordinate client requests, drive growth, and handle commercial negotiations with a small team of two coordinators.

You will oversee CRM management, partner activation, renewals, and sales pipeline reporting, coordinating with technical teams for ERP/API integrations and invoice validation.