Partner Experience & Onboarding Manager | Growth & Retention

Tandem Ventures; Town of Texas (WI); On-site; USD 90,000 - 110,000; Full time

Job summary

Fetch is hiring a Manager of Partner Experience & Onboarding to own how we attract, onboard, and retain service partners across our US markets. You will shape sourcing, onboarding workflows, and the partner journey from first contact to ongoing collaboration.

You’ll lead a small team, optimize funnel metrics, and partner with Operations to address coverage gaps. If you’re data-driven, collaborative, and excited by multi-market growth, join Fetch and strengthen our partner network.

Qualifications

• Experience managing partner onboarding programs.
• Strong cross-functional collaboration skills.
• Ability to develop sourcing strategies across markets.
• Experience with multi-channel recruiting.

Responsibilities

• Own end-to-end sourcing strategy for service partners.
• Define and optimize the partner funnel metrics.
• Ensure sustained fill rates across networks with operations.
• Lead onboarding and recruitment workflows end-to-end.
• Improve partner experience from application to ongoing work.
• Collaborate with Operations to address coverage risks.
• Set priorities for the team and coach the specialists.
• Report findings to leadership with clear insights.

Skills

Partner management

Onboarding

Data analysis

Process improvement

Tools

CRM software

ATS tools

Job description

Fetch is hiring a Manager of Partner Experience & Onboarding to own how we attract, onboard, and retain service partners across our US markets. You will shape sourcing, onboarding workflows, and the partner journey from first contact to ongoing collaboration.

You’ll lead a small team, optimize funnel metrics, and partner with Operations to address coverage gaps. If you’re data-driven, collaborative, and excited by multi-market growth, join Fetch and strengthen our partner network.