Partner Ecosystem & Tiering Lead

Aduna Global, LLC; Dallas (TX); Hybrid; USD 90,000 - 150,000; Full time

Job summary

Aduna Global Poland Sp. z o.o. is seeking a Partner & Tiering Manager to lead partner-program execution within the Lighthouse ecosystem and coordinate cross-functional teams across sales, marketing, and ecosystem growth.

This role focuses on engaging strategic CPaaS providers, ISVs, and ecosystem partners, managing incentives, onboarding, and program compliance at scale. You will work with Sales for contract matters and ensure diversified use cases across markets.

Qualifications

• 4+ years of experience in partner, channel, or alliance management.
• Experience in CPaaS, API, telecom, cloud, or related tech ecosystems.
• Experience managing partner incentive programs (SPIF, MDF, rebates).
• Ability to manage multiple partner relationships across markets and stages.

Responsibilities

• Own day-to-day engagement for strategic partners in Aduna's Lighthouse program.
• Coordinate partner activities, ensure requirements are met and obstacles are removed.
• Administer SPIF and related incentive programs, including approvals and payouts.
• Identify, onboard and support partners while ensuring diversification across use cases and regions.
• Coordinate co-marketing activities with Marketing and regional initiatives.
• Verify opportunities and compliance before incentive payouts and recognition.
• Coordinate with Sales teams to provide partner support throughout the journey.
• Escalate contract negotiations and exclusivity terms to Sales when needed.

Skills

Partner management

Channel management

Alliance management

Business development

Cross-functional coordination

English fluency

Job description

Aduna Global Poland Sp. z o.o. is seeking a Partner & Tiering Manager to lead partner-program execution within the Lighthouse ecosystem and coordinate cross-functional teams across sales, marketing, and ecosystem growth.

This role focuses on engaging strategic CPaaS providers, ISVs, and ecosystem partners, managing incentives, onboarding, and program compliance at scale. You will work with Sales for contract matters and ensure diversified use cases across markets.