Part-Time Weekend Concierge for Resident Services

The Villages of Indiana; Waukee (IA); On-site; USD 19,000 - 25,000; Part time

Job summary

The Villages of Indiana is seeking a receptionist to provide courteous service to residents and the public. This part-time role involves greeting residents, answering calls, and supporting leasing and maintenance teams from 8am-4:30pm Saturdays and 8am-2pm Sundays in a community administration setting.

Qualified candidates have a high school diploma or related experience; the position includes coordinating mail, visits, and inquiries while maintaining professionalism and teamwork in a friendly

Qualifications

• Customer service skills desired.
• Ability to handle inquiries and transfer calls appropriately.

Responsibilities

• Answer all telephone calls and properly transfer calls to the appropriate department.
• Daily resident check in.
• Answering routine telephone inquiries.
• Greet all residents and guests in a courteous and professional manner.
• Provide 1440 experience to our senior residents!
• Distribute applications to prospective employees.
• Refer all prospective residents and families to the Leasing Team.
• Sort and deliver all mail, internal messages and packages to residents and staff.
• Knowledge of resident apartments, in-house facilities and local information.
• Reserve the private dining area for residents and guests.
• Collect work orders and information for the maintenance director.
• Know emergency call system and emergency procedure (fire, medical, and police).
• Perform all accountabilities in a timely and efficient manner following company policies and procedure.
• Work independently in a professional atmosphere.
• Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken.
• Assist with accounting duties as assigned by Property Administrator.
• Dress in a professional manner and wear name tag.
• As a receptionist, always maintain a positive attitude which supports team performance and productivity.

Skills

Customer service

Education

High School diploma

Job description

The Villages of Indiana is seeking a receptionist to provide courteous service to residents and the public. This part-time role involves greeting residents, answering calls, and supporting leasing and maintenance teams from 8am-4:30pm Saturdays and 8am-2pm Sundays in a community administration setting.

Qualified candidates have a high school diploma or related experience; the position includes coordinating mail, visits, and inquiries while maintaining professionalism and teamwork in a friendly