Part-Time Weekend Concierge: Elevate Resident Experience

Mills Properties Inc.; St. Louis (MO); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Mills Properties Inc. in St. Louis seeks a Concierge to welcome residents and guests, handle deliveries, reservations, and coordinate building services. This role emphasizes courteous service and proactive assistance in a busy apartment environment.

You will be the first point of contact, ensuring safety, timely responses, and a clean, organized work area while upholding Fair Housing and accessibility standards.

Qualifications

• High school diploma or GED preferred.
• Valid driver's license and proof of insurance required.
• Previous concierge or guest services experience preferred.
• Reliable transportation.

Responsibilities

• Greet residents and guests as they enter the building.
• Answer phone calls courteously and route to the appropriate associate as needed.
• Ensure amenities are in tour condition prior to leasing office opening each morning.
• Manage deliveries by documenting arrival information and notifying residents within 24 hours.
• Report to management any safety concerns, hazardous conditions, or maintenance needs
• Assist other tasks as assigned by the property manager
• Maintain positive communications with residents and provide excellent service through courteous and timely response to resident needs and concerns
• Maintain organization and cleanliness of work area
• Abide by Mills policies and procedures and laws pertaining to Fair Housing, Americans with Disabilities Act, etc.
• Embrace Mills values and apply to all areas of responsibility

Skills

Customer service

Communication

Reliability

Time management

Education

High school diploma or GED

Job description

Mills Properties Inc. in St. Louis seeks a Concierge to welcome residents and guests, handle deliveries, reservations, and coordinate building services. This role emphasizes courteous service and proactive assistance in a busy apartment environment.

You will be the first point of contact, ensuring safety, timely responses, and a clean, organized work area while upholding Fair Housing and accessibility standards.