Resident Concierge – Evenings & Weekend Shifts

The Villa at St Louis Park; Saint Louis Park (MN); On-site; USD 19,000 - 28,000; Part time

Job summary

The Villa at St. Louis Park is seeking a Part-time Concierge for evenings and every-other weekend to ensure guests have a pleasant transitional care stay. You will greet guests, assist with admission discussions, and support ongoing resident experiences.

Responsibilities include rounding, coordinating supplies for the Snack Cart, tours for prospective residents, and addressing guest feedback. A positive, proactive attitude and strong teamwork are essential.

Qualifications

• Star quality customer service skills.
• Excellent communication and presentation skills.
• Must have strong organizational skills and ability to work well in a team environment.
• Excellent people skills with strong time and project management skills.
• Must have a positive "can do" attitude.
• Availability to work 4:00 - 8:00 p.m. varying days and every other weekend 10:00 a.m. - 6:00 p.m.

Responsibilities

• Greet all guests to promote the goals of Villa Healthcare: Exceptional Care, Unexpected Luxury and Passionate Care.
• Meet with resident or responsible party within 24 to 48 hours of admission.
• Attentive to resident requests that would better their experience during their stay.
• Responsible to manage and purchase necessary supplies to maintain the Snack Cart.
• Ensure resident rooms are ready for new admissions.
• Complete tours of the building for any prospective residents or family members seeking placement.
• Will maintain the Customer Service Questionnaires and follow-up and address any concerns that arise.
• Expected to make daily rounds to interact and meet with family members and residents.
• Assist with in-house events.

Skills

Customer service

Communication

Organizational skills

People skills

Positive attitude

Evening shifts

Job description

The Villa at St. Louis Park is seeking a Part-time Concierge for evenings and every-other weekend to ensure guests have a pleasant transitional care stay. You will greet guests, assist with admission discussions, and support ongoing resident experiences.

Responsibilities include rounding, coordinating supplies for the Snack Cart, tours for prospective residents, and addressing guest feedback. A positive, proactive attitude and strong teamwork are essential.