Part-Time Weatherization Admin Specialist

East Bay Community Action Program; East Providence (RI); On-site; USD 24,700 - 27,300; Part time

Job summary

East Bay Community Action Program (EBCAP) is seeking a Weatherization Administrative Assistant to support the Weatherization Assistance Program. This part-time position works 5 hours per day, Monday through Friday, during morning hours, in East Providence.

You will handle client intake, scheduling, records, and data entry in Excel, while providing front desk support and ensuring service delivery runs smoothly.

Qualifications

• High School Diploma, GED, or equivalent experience.
• Minimum of one year of administrative support, customer service, receptionist duties, data entry, billing, accounts receivable, program coordination, or related field.
• Experience entering and maintaining data in Microsoft Excel and database systems.
• Strong proficiency with Microsoft Office applications, particularly Excel, Word, and Outlook.
• Ability to communicate professionally with clients, contractors, vendors, and staff.

Responsibilities

• Serve as welcoming first point of contact for program participants, vendors, contractors, and community partners.
• Answer phones, respond to inquiries, and provide accurate information regarding program services and eligibility.
• Assist clients through intake and application process.
• Collect, review, and organize required participant documentation.
• Provide exceptional customer service while maintaining professionalism and confidentiality.
• Connect clients with additional EBCAP programs and community resources when appropriate.

Skills

Customer service

Communication

Data entry

Time management

Organization

Multitasking

Phone etiquette

Problem solving

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

East Bay Community Action Program (EBCAP) is seeking a Weatherization Administrative Assistant to support the Weatherization Assistance Program. This part-time position works 5 hours per day, Monday through Friday, during morning hours, in East Providence.

You will handle client intake, scheduling, records, and data entry in Excel, while providing front desk support and ensuring service delivery runs smoothly.