Weatherization Specialist

Mid Michigan Community Action Agency; Clare (MI); On-site; USD 32,000 - 44,000; Full time

Job summary

Mid Michigan Community Action Agency in Clare, MI is seeking an Administrative Assistant to support the Weatherization program. You will assist the Weatherization Admin Manager and Coordinator with organizing daily operations, answering phones, processing files, entering data, and educating clients while maintaining calendars.

The role emphasizes privacy, strong computer skills (Word, Excel, Outlook), a willingness to multitask, and the ability to work independently.

Qualifications

• Proficient with Word, Excel, Outlook and Internet.
• Ability to multitask and prioritize workload.
• Self-directed and able to complete assigned tasks daily.
• Effective communication with staff, customers and contractors.
• Good organizational skills and accurate data entry/typing.

Responsibilities

• Assist Weatherization Admin Manager and Coordinator with organization and functioning of Weatherization.
• Answer phones, process files, data entry, and maintain calendars.
• Protect client privacy and confidentiality.

Skills

Communication skills

Multitasking

Organizational skills

Education

High school diploma

Two years college education preferred

Tools

Word

Excel

Outlook

Internet

Job description

General Responsibilities:

• Assist the Weatherization Admin Manager and Weatherization Coordinator with overall organization and functioning of Weatherization including answering phones, file processing, data entry, client education and maintaining calendars.
• Protect the privacy of customers/families and hold in confidence all information obtained in the course of service.

Specific Duties:

• Complete all required program documentation, reports, and record-keeping accurately and in a timely manner using approved systems and procedures.
• Create, compile, balance, enter, and prepare program documents
• Assist with contractor recruitment efforts and support contractor onboarding and participation within the Weatherization Program.
• Entering and maintaining customer data.
• Create pre-inspection, energy auditor, and quality control inspection packets.
• Create and compile contractor job files.
• Ability to handle telephone calls and relate to customers effectively and pleasantly.
• Participate in personal and professional development activities to include staff meetings, conferences, and training opportunities.
• Schedule client appointments.
• Perform other duties as assigned.

Education and Experience Qualifications:

• Must possess a minimum of a high school diploma, preference given for two years college education.
• One-year previous experience with office work.

Additional Requirements:

• Must have proficient computer skills (Word, Excel, Outlook, Internet).
• The ability to prioritize your workload with the ability to multitask.
• Must be self-directed and able complete assigned tasks and be willing to accept new challenges daily.
• Ability to communicates with staff, customers and contractors effectively and pleasantly
• Organizational skills and the ability to type with average speed and accuracy.
• Must have reliable transportation, valid driver's license, provide proof of insurance, pass State Police criminal clearance check and MMCAA's "Insurance Carriers" driving record review.
• Successfully complete a Criminal History check