Part time Warehouse Office Coordinator

GrandBrands (Grand Furniture & Ashley Furniture Southeastern VA); Virginia Beach (VA); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Retirement Plan (401k)

Paid time off (Vacation & Public Holidays)

Training & Development

Employee Discount

Employee Assistance Program

Job summary

GrandBrands (Grand Furniture & Ashley Furniture Southeastern VA) is hiring an entry-level Office Coordinator in Virginia Beach. This role focuses on providing excellent internal and external customer service while supporting warehouse operations and maintaining accurate records.

The ideal candidate will have a high school diploma, proficiency in Microsoft Office, and strong problem-solving skills. Benefits include a 401k retirement plan, paid time off, and employee discounts.

Qualifications

• High school diploma or GED required.
• Prior customer service experience is a plus.
• Proficiency in Microsoft Office tools.

Responsibilities

• Provide excellent customer service by phone, email, and in person.
• Use Microsoft tools to manage communication and documentation.
• Respond promptly and professionally to customer inquiries.
• Direct unresolved issues to appropriate departments.
• Maintain a high level of organization and accuracy.

Skills

Customer service

Microsoft Office proficiency

Problem-solving

Organization

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Where Customer Service Meets Operations – Now Hiring Part-Time!

We’re looking for am entry level detail-oriented and customer-focused Office Coordinator to support warehouse operations. In this role, you’ll be the go-to person for internal and external customer service needs while maintaining accurate records, communicating with team members, and staying organized in a fast-paced environment.

What You’ll Do:

• Provide excellent customer service by phone, email, and in person
• Use Microsoft tools to manage communication and documentation
• Respond promptly and professionally to customer inquiries
• Direct unresolved issues to appropriate departments
• Maintain a high level of organization and accuracy
• Assist with administrative duties and other projects as needed
• Work independently and follow established procedures

Qualifications:

• High school diploma or GED
• Prior customer service experience is a plus
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong listening and problem-solving skills
• Ability to sit, stand, and work independently for long periods
• Willingness to work overtime when needed

You're a great fit if you:

• Enjoy helping others and know how to keep a positive attitude
• Communicate clearly, professionally, and with empathy
• Can juggle multiple tasks without losing focus
• Are organized, dependable, and detail-oriented
• Stay calm and efficient in a fast-paced setting
• Are confident handling phone calls and learning new systems

Benefits

• Retirement Plan (401k)
• Paid time off (Vacation & Public Holidays)
• Training & Development
• Employee Discount
• Employee Assistance Program