Part-Time Veterinary Front Desk Specialist

United Veterinary Care; Las Vegas (NV); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

401K with company match up to 3% + 4%

Headspace Employee Assistance Program

Job summary

United Veterinary Care in Las Vegas is seeking a part-time Client Service Representative to join our veterinary team. The role offers up to 30 hours per week, including weekends, with pay range dependent on experience ($17-19/hr).

As a CSR, you will greet clients, schedule appointments, prepare estimates and invoices, and ensure smooth front desk operations while delivering compassionate service to both clients and their pets.

Qualifications

• One year of experience in veterinary practice or human medical practice preferred.
• Two years of customer service experience required (retail, food and beverage, etc.).
• Proficiency with computer usage and front desk equipment.
• Basic math skills for deposits, change, and processing payments.

Responsibilities

• Deliver exceptional customer service to pet owners in person and by phone.
• Schedule and confirm appointments, record keeping, estimates, and invoices.
• Respond with compassion in stressful situations.
• Maintain a clean, organized lobby and front office area.
• Educate clients on wellness plans and products sold in the waiting room.
• Handle opening/closing procedures and end-of-day deposits.
• Data entry for records and referrals.
• Ensure referral letters and lab results reach veterinarians.

Skills

Customer service

Front desk communication

Time management

Team player

Communication

Basic math

Tools

Email

Word/Excel

Credit card terminal

Fax machine

Job description

United Veterinary Care in Las Vegas is seeking a part-time Client Service Representative to join our veterinary team. The role offers up to 30 hours per week, including weekends, with pay range dependent on experience ($17-19/hr).

As a CSR, you will greet clients, schedule appointments, prepare estimates and invoices, and ensure smooth front desk operations while delivering compassionate service to both clients and their pets.