Vet Front Desk & Client Care Specialist (4/10 Schedule)

iHire; Reno (NV); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Health, dental and vision insurance

PTO

Pet care discounts

Negotiable schedule

Job summary

A local veterinary practice in Reno is seeking a Client Service Representative to enhance client relations. Responsibilities include greeting clients, scheduling appointments, and providing education on pet health. The ideal candidate has 1-3 years of customer service experience and excellent communication skills. Benefits include health insurance, PTO, and a negotiable schedule. Starting wage is $20-$22 per hour based on experience. Join our team and help create a welcoming environment for our clients and their pets.

Qualifications

• 1-3 years of customer service experience in a busy environment.
• Ability to provide excellent service in person and over the phone.
• Experience with managing multiple tasks and phone lines.

Responsibilities

• Greet clients and ensure a welcoming experience.
• Schedule appointments and manage the clinic’s calendar.
• Process payments and maintain client files.
• Educate clients on pet health and available services.

Skills

Strong communication skills

Customer service ability

Compassion & empathy

Organization & multitasking

Computer proficiency

Teamwork

Tools

Practice management software

General computer skills

Job description

A local veterinary practice in Reno is seeking a Client Service Representative to enhance client relations. Responsibilities include greeting clients, scheduling appointments, and providing education on pet health. The ideal candidate has 1-3 years of customer service experience and excellent communication skills. Benefits include health insurance, PTO, and a negotiable schedule. Starting wage is $20-$22 per hour based on experience. Join our team and help create a welcoming environment for our clients and their pets.