Client Services Representative

National Veterinary Associates; Town of Penfield (NY); On-site; USD 19,286 - 20,664; Part time

Benefits offered by this job

Uniform allowance

Veterinary care for pets

Medical, dental, vision benefits

401k with employer match

Paid time off

Job summary

A leading veterinary service provider in New York seeks a part-time Client Service Representative. The role involves answering calls, scheduling appointments, and ensuring customer satisfaction. Candidates should be friendly, engaging, and able to perform basic computer tasks. Offering benefits like uniform allowance and veterinary care for your pets. Pay is hourly at $14-$15 based on experience.

Qualifications

• Must be available Monday to Saturday, including alternating Fridays.
• Engaging with customers and co-workers is essential.

Responsibilities

• Answer phone calls and schedule appointments.
• File and invoice clients.
• Provide excellent client service and support.

Skills

Friendly demeanor

Basic computer skills

Customer service orientation

Job description

We are looking for a permanent part-time CSR (Client Service Representative) who enjoys people and pets. Duties include answering the phone, scheduling appointments, filing, invoicing out clients, and many other duties that involve client service. Must be friendly and engaging with customers and co-workers and have the ability to perform basic computer functions within our software system.

Hours will range between 15-24 hours. Must be available Monday, Tuesday, Wednesday, Thursday, and alternating Friday and Saturday shifts.

Benefits include uniform allowance and great veterinary care for your pets.

Company Information

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. At NVA, we’re on a mission to improve the lives of pets and the people who love them.

We offer a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off. Pay is hourly $14-$15 based on experience.

Equal Opportunity Employer

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

We will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.