Pet Clinic CSR – Part-Time, 20h/Week, $18–$20

Amerivet; Long Beach (CA); On-site; USD 25,000 - 28,000; Part time

Job summary

Gentle Care Pet Clinic in Fountain Valley, CA is seeking a friendly and dependable Part-Time Client Service Representative (CSR) to join our veterinary healthcare team. The CSR will be one of the first points of contact for clients and their pets, delivering a positive and professional experience.

A minimum of 1 year of customer service/front desk experience is required, with veterinary experience preferred and familiarity with ezyVet highly desired.

Qualifications

• Minimum 1 year of customer service, receptionist, or front desk experience.
• Experience in a veterinary setting preferred.
• Experience with veterinary practice management software preferred.
• ezyVet experience is highly preferred.

Responsibilities

• Greet clients and their pets in a friendly, professional manner.
• Answer calls, respond to inquiries, and direct calls appropriately.
• Schedule, confirm, and manage patient appointments.
• Process payments, invoices, and deposits accurately.
• Maintain client and patient records and front desk duties.
• Coordinate with veterinary team to support patient flow.

Skills

Customer service

Front desk

Communication

Multitasking

Organizational skills

Tools

ezyVet

Job description

Gentle Care Pet Clinic in Fountain Valley, CA is seeking a friendly and dependable Part-Time Client Service Representative (CSR) to join our veterinary healthcare team. The CSR will be one of the first points of contact for clients and their pets, delivering a positive and professional experience.

A minimum of 1 year of customer service/front desk experience is required, with veterinary experience preferred and familiarity with ezyVet highly desired.