Part-Time Veterinary Front Desk & Client Services Pro

Felton Veterinary Hospital; Felton (CA); On-site; USD 30,000 - 36,000; Part time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

Employee Assistance Program (EAP)

401k with company match

Paid time off

Job summary

Felton Veterinary Hospital is seeking an outgoing Client Service Representative to be the welcoming face of our hospital. You will create exceptional client experiences, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services.

Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Qualifications

• Previous veterinary receptionist or healthcare front-desk experience preferred.
• Proficiency managing a multi-line phone system and assisting in-person clients.
• Experience scheduling appointments and coordinating calendars preferred.
• Ability to accurately process payments and maintain financial records.

Responsibilities

• Serve as the welcoming face of the hospital and provide exceptional client experiences.
• Manage appointments and daily patient flow to support veterinarians and staff.
• Handle multi-line phones and in-person client interactions with professionalism.
• Process transactions accurately and maintain financial records.
• Support clients with essential information about services offered.

Skills

Front-desk experience

Multi-line phones

Appointment scheduling

Payments processing

Client communication

Organization

Team collaboration

Job description

Felton Veterinary Hospital is seeking an outgoing Client Service Representative to be the welcoming face of our hospital. You will create exceptional client experiences, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services.

Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.