Part-Time Veterinary Client Concierge | Pet Care & Admin

Thrive Pet Healthcare; New York (NY); Vor Ort; USD 23.000 - 32.000; Teilzeit

Benefits dieser Stelle

401(k) with employer match

Mental health resources

Paid parental leave

Purr-ental leave for when you adopt a宠

Subsidized backup childcare and elder:

Zusammenfassung

Thrive Pet Healthcare's Reade Street Animal Hospital in New York, NY is seeking a part-time Veterinary Client Service Representative to deliver exceptional client service. The role involves in-person, phone and email interactions, scheduling, payments, and basic medical-record tasks.

Candidates should have a High School Diploma or higher, at least 6 months of customer service experience, and the ability to lift up to 50 pounds.

Qualifikationen

• High School Diploma or equivalent, AAS or higher preferred.
• At least 6 months of customer service experience.
• Veterinary hospital experience is preferred, however not required.
• Ability to lift up to 50 pounds, squatting, reach, standing, and walking throughout the day.

Aufgaben

• Communicating via phone, email, and in person with clients and actively listening to their concerns.
• Utilizing computer information systems to accurately enter client/patient information, update and maintain medical records.
• Processing client payments and invoices.
• Scheduling and confirming appointments with patients.
• Precisely dispensing pharmaceuticals as needed and calling in prescriptions to pharmacies.
• Other administrative duties as needed.

Kenntnisse

Customer service

Client communication

Physical stamina

Ausbildung

High School Diploma or equivalent

AAS or higher preferred

Jobbeschreibung

Thrive Pet Healthcare's Reade Street Animal Hospital in New York, NY is seeking a part-time Veterinary Client Service Representative to deliver exceptional client service. The role involves in-person, phone and email interactions, scheduling, payments, and basic medical-record tasks.

Candidates should have a High School Diploma or higher, at least 6 months of customer service experience, and the ability to lift up to 50 pounds.