Veterinary Client Care Specialist

Thrive Pet Healthcare; Medford (MA); Presencial; USD 23 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay

401(k) with employer match

Mental health resources

Paid parental leave

Pet discounts

Disability insurance

Resumo da oferta

Thrive Medford in Medford, MA is seeking a Veterinary Client Service Representative to join our friendly team. This full-time role supports clients, schedules appointments, handles payments, and helps maintain medical records with care and accuracy.

The ideal candidate has at least 6 months of customer service experience, strong communication skills, and the ability to lift up to 50 pounds. Veterinary hospital experience is a plus, but not required.

Qualificações

• High school diploma or equivalent required; AAS or higher preferred.
• At least 6 months of customer service experience.
• Veterinary hospital experience preferred, but not required.
• Ability to lift up to 50 pounds and perform daily physical tasks.

Responsabilidades

• Communicate with clients via phone, email, and in person, actively listening to concerns.
• Enter and update client/patient information and medical records in the system.
• Process client payments and invoices.
• Schedule and confirm appointments for patients.
• Dispense pharmaceuticals as needed and call in prescriptions to pharmacies.

Conhecimentos

Customer service

Data entry

Phone communication

Physical ability

Formação académica

HS Diploma or higher

Descrição da oferta de emprego

Thrive Medford in Medford, MA is seeking a Veterinary Client Service Representative to join our friendly team. This full-time role supports clients, schedules appointments, handles payments, and helps maintain medical records with care and accuracy.

The ideal candidate has at least 6 months of customer service experience, strong communication skills, and the ability to lift up to 50 pounds. Veterinary hospital experience is a plus, but not required.