Part-Time Veterans Benefits & Records Specialist

Sandhills Community College; Pinehurst (NC); On-site; USD 21,000 - 34,000; Part time

Job summary

Sandhills Community College in Pinehurst, NC is seeking a part-time Veterans Services Specialist to support the Office of Veterans Services. You will assist veterans and military-connected students with educational benefits, certifications, and college procedures, ensuring accurate records and timely benefit processing.

The role emphasizes accurate records management, confidentiality, and customer service. You will collaborate with the Veterans Services Coordinator and School Certifying

Qualifications

• Associate degree required.
• Minimum 6 months' VA education benefits experience.
• Demonstrated customer service, communication, and organizational skills.
• Proficiency with Microsoft Office and standard office technology.
• Ability to obtain SCO training and authorization.

Responsibilities

• Conduct quality-control reviews of student records, documentation, and benefit-related information to support accuracy, completeness, and compliance.
• Assist School Certifying Officials with the preparation, review, and processing of VA education benefit certifications.
• Serve as a School Certifying Official (SCO), as designated by the College, upon completion of required training and authorization.
• Review enrollment and student information for accuracy and identify discrepancies or documentation requiring additional attention.
• Assist with maintaining organized and accurate records in accordance with institutional requirements and applicable Department of Veterans Affairs regulations.
• Provide administrative and operational support during peak certification and enrollment periods.
• Provide supplemental assistance to veteran and military-connected students regarding routine questions, documentation, and departmental processes.
• Collaborate with the Veterans Services Coordinator and Director of Veteran Services to support departmental priorities, programs, outreach activities, special projects, and student success initiatives.
• Perform other related duties as assigned.

Skills

Customer service

Communication

Organizational skills

Records management

Confidentiality

Education

Associate degree

Bachelor's degree (preferred)

Tools

Microsoft Office

Job description

Sandhills Community College in Pinehurst, NC is seeking a part-time Veterans Services Specialist to support the Office of Veterans Services. You will assist veterans and military-connected students with educational benefits, certifications, and college procedures, ensuring accurate records and timely benefit processing.

The role emphasizes accurate records management, confidentiality, and customer service. You will collaborate with the Veterans Services Coordinator and School Certifying