Part-Time Universal Banker: Client Growth & Service

Kappaalphapsi1911; Portsmouth (VA); On-site; USD 30,000 - 34,000; Part time

Job summary

Truist Financial Corporation in Portsmouth, VA is seeking a Part-Time Universal Banker to deliver a high-quality client experience. You will handle everyday transactions, educate clients on digital banking, and support outbound outreach while maintaining accurate records and compliance with bank policies.

The role offers hourly pay between $22.00 and $25.00, plus variable incentives and a benefits overview for eligible teammates working 20+ hours weekly.

Qualifications

• High school diploma or equivalent.
• Two years teller, cash handling or client service experience.
• Six months client relationship or sales experience.
• Excellent interpersonal and communication skills.
• PC keyboard and software skills for branch automation.
• Ability to multi-task under time constraints.
• Proficiency in basic Microsoft Office applications.
• Travel to accommodate temporary staffing needs as required.
• Weekend and extended hours with possible travel/overnights.

Responsibilities

• Provide client experience and conducts transactions with accuracy.
• Educate clients on digital banking and self-service options.
• Support sales via outbound calls and client outreach.
• Understand Integrated Relationship Management (IRM) and Truist solutions.
• Participate in Retail Community Bank Leadership routines.
• Attend training and product knowledge meetings.
• Adhere to controls and risk management policies.
• Serve as secondary contact for new accounts and problem resolution.

Skills

Interpersonal skills

Customer service

Communication skills

Multi-tasking

Willing to travel

Weekend hours availability

PC/navigation skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist Financial Corporation in Portsmouth, VA is seeking a Part-Time Universal Banker to deliver a high-quality client experience. You will handle everyday transactions, educate clients on digital banking, and support outbound outreach while maintaining accurate records and compliance with bank policies.

The role offers hourly pay between $22.00 and $25.00, plus variable incentives and a benefits overview for eligible teammates working 20+ hours weekly.