Part-Time Testing Center Specialist

Montgomery County Community College; Center Square (PA); Hybrid; USD 21,000 - 30,000; Part time

Job summary

Montgomery County Community College is seeking a Part Time Testing Center Specialist to support students and faculty with testing needs, schedule appointments, administer and proctor tests, and maintain confidentiality.

This 10-month, evenings role (August 1st to May 1st) requires multitasking, strong communication, and basic computer skills; duties include processing testing exemptions, assisting library staff, and performing related tasks.

Qualifications

• High School diploma or GED required with 2 years work related experience or an Associate’s degree may be preferred.
• Proficiency in computer skills
• Excellent communication, both written and oral
• Excellent customer service skills

Responsibilities

• Support students and faculty with testing needs. Make appointments for testing, administer and proctor tests and facilitate the return of tests to faculty ensuring strict confidentiality.
• Complete and maintain proctor trainings and certifications.
• Process transcripts for placement and testing exemptions
• Assist with Library circulation desk and Tutorial Services front-line services as needed.
• Performs related duties as assigned.

Skills

Appointment scheduling

Data processing

Customer service

Education

High School diploma or GED

Associate’s degree preferred

Job description

The Testing Center Specialist is an integral member of the Academic Support team, with a primary role of providing support for students in the area of placement and course testing by scheduling, administering, and proctoring tests. Additional testing services responsibilities include data entry of testing exemptions. The Part Time Testing Center Specialist will also provide back-up support to Library and Tutorial Services front line services, as needed.

This position is 10 months and evenings - August 1st to May 1st

Hours: Monday - Thursday 2pm to 8pm

This position requires the PA Child Abuse, PA State Police, and FBI Fingerprinting clearances to be completed prior to the first day of employment.

• Support students and faculty with their testing needs. Make appointments for testing, administer and proctor tests and facilitate the return of tests to faculty ensuring strict confidentiality.

• Complete and maintain proctor trainings and certifications.
• Process transcripts for placement and testing exemptions
• Assist with Library circulation desk and Tutorial Services front-line services as needed.
• Performs related duties as assigned.

Education/Training/Work Experience:

• High School diploma or GED required with 2 years work related experience required OR
• Associate’s degree may be preferred
• Proficiency in computer skills
• Excellent communication, both written and oral
• Excellent customer service skills

Specialized Knowledge & Skills:

• Knowledge of appointment scheduling software and data processing
• Customer service experience

Additional Information Required:

• Ability to multitask
• Attention to detail
• Ability to maintain confidentiality
• Ability to prioritize workload
• Ability to use some discretion and judgment
• Ability to work within a team-oriented setting

Montgomery County Community College is committed to assuring equal opportunity to all persons and does not discriminate on the basis of race, color, religion, religious creed, sex, pregnancy, ancestry, national origin, age, affectional or sexual orientation, genetic information, gender identity, gender presentation, veteran’s status, marital status or disability in its educational programs, activities, or employment practices as required by Title IX of the Educational Amendment of 1972, section 504 of the Rehabilitation Act of 1973, and other applicable statutes.

Inquiries concerning Title IX relating to equal opportunity on the basis of sex should be referred to: Title IX Coordinator, Mikiba W. Morehead, Ed.D., TNG, LLC, at [e-mail].

All other equal opportunity inquiries, including those based upon disability, should be referred to: The Director of Equity, Diversity & Belonging, at [e-mail] or 215-619-7383.