Part-Time Teller Trainee — Training & Growth

Rockland Trust; Boston (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Pet Insurance

401K retirement plan

Long Term Disability

Life Insurance

Child Care Reimbursement

Tuition Assistance

Wellness program

Job summary

Rockland Trust is seeking a Teller Trainee to be the friendly face of our branches, delivering efficient customer service and handling routine transactions. You will learn Rockland Trust’s products, assist customers with deposits, withdrawals, and payments, and grow with a structured training program.

As a part of a collaborative, inclusive culture, you’ll participate in onboarding, develop product knowledge, and support daily branch activities while building long-term customer relationships in

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Sales and service-oriented personality.
• Ability to maintain a professional appearance.
• Positive approach to interactions with customers and team members.

Responsibilities

• Make the first impression to our customers as they enter the branch, warmly greeting them and guiding them to the colleague who can best support their needs.
• Engage in constant customer support, exhibiting efficient, effective, and courteous customer service in person and via telephone.
• Serve customers by supplying them with information on the Rockland Trust banking products best suited to their individual needs.
• Ensure that customers feel cared for as you perform duties that require a high level of accuracy, such as processing deposits, withdrawals, payments, cash checking, and other financial transactions.
• Make decisions alongside immediate supervisor, which may become more extensive as position gains in knowledge and experience.
• Work closely with our training team and your branch team to learn about these responsibilities, and to complete Rockland Trust's Teller Training.
• Perform any other duties as assigned by management.

Skills

Strong verbal and written communicatie

Sales and service-oriented

Comfortable using technology

Professional appearance

Positive customer interactions

Education

High school diploma or equivalent

Job description

Rockland Trust is seeking a Teller Trainee to be the friendly face of our branches, delivering efficient customer service and handling routine transactions. You will learn Rockland Trust’s products, assist customers with deposits, withdrawals, and payments, and grow with a structured training program.

As a part of a collaborative, inclusive culture, you’ll participate in onboarding, develop product knowledge, and support daily branch activities while building long-term customer relationships in