Part-Time Teller: Member Service & Cash Expert (Sat)

Coastal Community FCU; Houston (TX); Sur place; USD 29 000 - 36 000; Plein temps

Résumé du poste

Coastal Community FCU in Houston is seeking a Credit Union Teller to support member transactions and build trusted relationships with members. You will process teller activities and guide members toward appropriate services.

The role emphasizes accuracy, adherence to credit union procedures, and offering friendly, professional service while collaborating with teammates to meet member needs and goals.

Qualifications

• At least 6 months of customer/member interaction experience.
• Ability to educate members on mobile banking options.
• Proactive, professional interaction with members and team.

Responsabilités

• Process teller transactions and assist members to connect with service reps.
• Support operations while minimizing risk under policy.
• Handle routine transactional and customer support tasks across systems.
• Follow directions from managers and exercise good judgment.
• Escalate issues to more experienced roles when needed.
• Engage with members to understand financial needs and provide service.
• Identify information and services to meet member needs.

Connaissances

Customer service

Cash handling

Team player

Fraud awareness

Outils

Banking software

Description du poste

Coastal Community FCU in Houston is seeking a Credit Union Teller to support member transactions and build trusted relationships with members. You will process teller activities and guide members toward appropriate services.

The role emphasizes accuracy, adherence to credit union procedures, and offering friendly, professional service while collaborating with teammates to meet member needs and goals.