Part-Time Teller: Customer-Focused Banking & Benefits

PNC Financial Services Group; Bedford Heights (OH); On-site; USD 20,000 - 33,000; Part time

Benefits offered by this job

Medical coverage

401(k) with company match

Paid time off

Job summary

PNC Financial Services Group is seeking a Part-Time Teller based in Bedford Heights, OH. The role focuses on delivering a top-tier customer experience, educating customers on financial options, and identifying opportunities to refer to branch staff.

No degree is required and prior experience is not mandatory. The position emphasizes in-office work in a supportive, inclusive culture with a base hourly pay range and eligibility for incentive-based pay.

Qualifications

• Accountability and strong customer service focus.
• Knowledge of banking products and customer needs.
• Comfort with using technology to assist customers.
• Ability to identify opportunities and refer to appropriate staff.

Responsibilities

• Delivers a customer experience to improve financial wellbeing and loyalty; processes customer interactions and educates on options.
• Identifies opportunities through customer conversations and makes referrals to branch staff.
• Performs lobby engagement and positions PNC products; educates customers on managing transactions with technology.
• Applies product and procedural knowledge to solve customer problems; ensures daily operations are completed accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC Financial Services Group is seeking a Part-Time Teller based in Bedford Heights, OH. The role focuses on delivering a top-tier customer experience, educating customers on financial options, and identifying opportunities to refer to branch staff.

No degree is required and prior experience is not mandatory. The position emphasizes in-office work in a supportive, inclusive culture with a base hourly pay range and eligibility for incentive-based pay.